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Reviews

The Chesterfield Shop loves reviews!


We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
The Chesterfield Shop
Excellent
4.8
Based on 1613 reviews
review us on
**UPDATE May 2024We absolutely love our current couch for over 2 years, that we returned to purchase an accent chair. Darya, one of their lovely sales associates, helped us out! She is very professional, friendly and knowledgeable. My husband and I highly recommend her to help with your chesterfield needs. We can’t wait until our custom chair arrives :)I am very impressed with The Chesterfield Shop. It was recommended to me by my sister and I’m so glad she told me about this Canadian made store! Chesterfield has by far the best quality couches compared to any other furniture store. Great customer service and amazing management. We are still waiting for our couch to be delivered but I’m so excited! We will be purchasing from chesterfield shop again once we own a home :)
Response from the owner: Thank you for your new update, we are thrilled that you are pleased with your sofa, it's our goal to sell quality long-lasting North American-made seating to our wonderful customers. Enjoy it for many years to come. Best- The Chesterfield Shop-----------Thank you for your 5-star review, it is really appreciated!We are thrilled that your sister recommended us- word of mouth is always the best form of advertising (!), and our products are excellent quality, well-made with a huge selection to choose from. Thanks for the shout-out to our customer service and management- we all try to do our very best from the minute you step through the door at any one of our 6 great GTA locations– to our White Glove Delivery Service.Thanks for your patronage and taking the time to write in.Best,The Chesterfield Shop
Olga was great.She showed us many options to meet our needs.Very professional with a great sense of humour
Darya helped us find a great chair that was within our budget! Couldn’t recommend her enough.
Thanks Vanessa, for your help and advice.Innovative thinking gave us a great sofa ottoman combo!
Vanessa was very pleasant and helpful. She provided useful ideas and information that helped me choose a sofabed for my small apartment.
Marty was a great help & very kind!
Great experience at the Scarborough location. Our initial order was handled by Natasha who did an exceptional job helping us. Maryam assisted us when we decided to add a chair to our initial order. She also provided friendly, professional service.Our furniture was delivered on time and the delivery guys were friendly and efficient. Our room layout coupled with the size of the furniture required both arms to be removed from the chesterfield to fit through our door(s). I was impressed that the guys were already aware of this...presumably informed by Natasha and/or Maryam.The furniture is of high quality and looks great in our room. The exceptional service is what sets The Chesterfield Shop apart. We will definitely recommend friends and family.Audrey and Brian
Response from the owner: Thank you for your 5-star review, it is really appreciated! Maryam is a very patient, kind and honest Sales Professional, she always has your best interests at heart and works very hard to find you the perfect seating to fulfill your vision of exactly how you want your room to look and feel, and she always succeeds. Thank you for your patronage and taking the time to write in.Best-The Chesterfield Shop
Darya, was the Design Consultant that helped me with my purchase. She showed me around, asked specific questions and took me to sofas she thought fitted my needs, she knew where every piece was. Once I picked the sofa, she offered her opinion on leathers and colour choices. She was great, start to finish, thank you. This was not my first time at The Chesterfield Shop and it won’t be my last.
Great experience at the Yonge/Eglinton location. Got a new sectional was Vanessa was super helpful. Helped us pick the right fabric for our lifestyle and what we were looking for. Also great that we could specify the exact delivery date to align with our move-in date. Thanks Chesterfield Shop!
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