I spent hours shopping online and even purchased a sofa from another retailer that turned out to be uncomfortable and poorly made—we ended up having to return it. Visiting the Chesterfield Shop was a completely different experience. They had sofas at every price point and in every style, all available to try in person, which made such a difference.
The best part was being able to fully customize the fabric and style to exactly what we wanted. We ended up with a perfect couch—beautifully made in Canada, exceptional quality, and delivered right to our home—for the same price as the cheaper online retailer.
A huge thank you to Binal, our sales rep, for all of her help, patience, and guidance throughout the process. She made the experience easy and enjoyable from start to finish.