Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!

Excellent

The Chesterfield Shop

Based on 2249 reviews

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Anne Catherall

Maryam was very knowledgeable and helpful. She was a pleasure to deal with, helping us get exactly what we wanted!

Response from the owner:Thanks for your 5-star review, it is really appreciated! Maryam is an excellent Design Consultant and Sales Professional. She always goes the extra mile to ensure that her customers are happy and have chosen exactly what they have envisioned for their space. There are so many options to choose from- and the quality, comfort and price-points are the most important factor of all. We are thrilled that you had a very good experience, it's always our goal for every customer, to have an enjoyable experience, and get exactly what you envisioned! Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

Eric Wilson

Robert Lord

We were very happy with our shopping experience at the Chesterfield Shop. Dennis Thomson is extremely knowledgeable and really assisted us in making a final decision. We will not hesitate to shop there again!

Response from the owner:Thanks for your 5-star review, it is really appreciated! Dennis is an excellent Design Consultant, and a long-time furniture professional. He always goes the extra mile to ensure that his customers are happy and have chosen exactly what they have envisioned for their space. There are so many options to choose from- and the quality, comfort and price-points are the most important factor of all. We are thrilled that you had a great experience. Thank you for your patronage and taking the time to write in, enjoy your new sofa! Best - The Chesterfield Shop

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Julia Yalizerov

We recently ordered a custom sectional from The Chesterfield Shop and had an excellent experience from start to finish. From the moment we walked in, the staff were knowledgeable and helpful in guiding us through the options. The ordering process, updates, and delivery were all seamless. Exceptional service and quality—highly recommend!

Cynthia Rowden

We were steered to The Chesterfield Shop by the furniture manufacturer. We met Denis Thomson, who was patient with all our questions and indecision. He was very helpful and we are happy with our choices. I would give Denis 5 stars. We had to go back to Brentwood Classics, the manufacturer, to see the full range of fabric choices. Be aware that the Chesterfield Shop only carriers a limited selection of the available Brentwood styles and fabrics. Make sure Denis lets you know that other choices are available.

Response from the owner:Thanks for your review, it is really appreciated! Dennis is an excellent Design Consultant and Sales Professional, and a long-time furniture professional. He always goes the extra mile to ensure that his customers are happy and have chosen exactly what they have envisioned for their space. There are so many excellent factories, including Brentwood, which has an outstanding and comprehensive range of seating. We are so happy that you were able to find the perfect seating and see so many options. We are thrilled that you had a great experience. Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

Erica H

Zoe in Newmarket gave us exceptional service, actively listen tour wants and needs, making our furniture purchase an absolute enjoyable experience.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Zoe is an excellent Design Consultant and Sales Professional. Thanks for your great review! She always goes the extra mile for her customers and she is extremely accommodating in every way, helping you to choose a style, fabric, price-point to suit your lifestyle. We are thrilled that you had an enjoyable experience- and - enjoy your new seating! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Diane Zdybal

Great shopping experience! Thank you Dennis for helping us choose the perfect sofa to suit our needs.

R Bloomberg

I've purchased several times over many years from Chesterfield Shop. Sandra is so knowledgeable and the products she has are affordably priced and of top notch quality too.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Sandra is an excellent 5-star Sales Professional and Design Consultant, she is very patient, knowledgeable and knows seating, inside and out. She always goes the extra mile to assist in the decoration, style, design and functionality to make the best decisions for the perfect seating, and she is patient with excellent customer service. Thank you for your continued and repeated patronage- it is so appreciated! ... and taking the time to write in. Best- The Chesterfield Shop

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