Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!

Excellent

The Chesterfield Shop

Based on 2452 reviews

See all reviews

review us on

Nadia Sukhdeo

Had the pleasure of dealing with Hiral J. at the Chesterfield Shop when I decided to replace my living room chairs. I made quite a few visits over a period due to indecision and never felt as if I was a bother. She was patient and very informative which allowed me to make an informed decision. Chesterfield shop’s variety and quality is excellent. I am looking forward to enjoying my purchase for years to come.

Tina Matei

Went there recently in search of a sectional. David was very helpful and assisted us in finding exactly what we were looking for. The delivery personnel that came by were professional and prompt the and entire customer experience was excellent. Highly recommend over other furniture stores.

Response from the owner:Thanks for your review, it is really appreciated! David is an excellent Design Consultant and Sales Professional, he is a long-time furniture professional. David always goes the extra mile to ensure that his customers are happy and after a few qualifying questions, he knows exactly what you are looking for, and have envisioned for your room and decor. Our "White Glove Delivery Service" is the best in Toronto! Thank you for recommending us, so appreciated. Thank you for your patronage, and taking the time to write in. Best - The Chesterfield Shop

Val and Kevin Hoge

We were considering buying Elian furniture from a different retailer when some friends recommended the Chesterfield shop I called and received a competitive quote. The next day we went in and talked to Sepideh, she was amazing. My wife had just had back surgery and she took the time to explain the differences and helped us to select the right fabric. We received a great price and completed the purchase I want to thank Sepideh for her patience and understanding helping us to make the right selection. Looking forward to seeing our new furniture!

Response from the owner:Thank you for your 5-star review, it is really appreciated! Sepideh is an excellent Design Consultant and Sales Professional. She always goes the extra mile, with patience and understanding, to ensure that her customers have chosen exactly what they have envisioned for their space. We hope that your wife has a full and easy recovery, and that the seating that you have chosen is comfortable, and looks beautiful. Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

Jessica Goggin

Nice Move

It was my second time to buy from Chesterfield. This time is from Chesterfield Shop Kennedy location. Their quality is absolutely one of the best in the market, and their salespeople are also very good. Sam helped me with this purchase and I'd like to say her service really adds value to our experience. Her patience and full explanations made us feel at ease and not being pushed at all. That's why we came back to the store for her a few days after our first visit. And she proactively reached out for a price match which saves us some money. Strongly recommend Sam! Vincent

Response from the owner:Thank you for your 5-star review, it is really appreciated! Sam is an excellent Sales Professional and Design Consultant, she really gets to know her customers and takes the time to assist you- there are so many excellent options, and Sam is patient and easygoing and understands that it may take a few visits before making your decision - there's never any pressure! And thank you for mentioning how great the quality of our seating is- from the best factories in Canada! Thank you for your repeat patronage- and taking the time to write in. Best- The Chesterfield Shop

Margaret Dougherty

Binal was very helpful on my first visit She made the experience of buying my sectional very pleasant. I love it.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Binal is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is always extremely patient and helpful in every way, with a deep knowledge of fabrics and leathers, and what it takes to find the perfect seating for your room. Thank you for sending this picture, you picked a fabulous sectional in a gorgeous colour - enjoy it in comfort for a long time to come! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Paul T

Amal provided a great experience with knowledge and patience during our recent purchase. Thank you

Response from the owner:Thank you for your 5-star review, it is really appreciated! Amal is an excellent Sales Professional and Design Consultant, she really gets to know her customers and takes the time to assist you with knowledge and patience- there are so many excellent options to choose from, and this makes it fun when you have someone like Amal to steer you in the direction you want to go- and make it a great experience. Thank you for your patronage, and taking the time to write in. Best- The Chesterfield Shop

Cheryl Kitt

Maryam, was super knowledgeable and helpful with our purchase of a leather recliner. With her credentials and experience with interior design she was able to hone in on our specific needs for the perfect recliner. She made the process easy for us with her friendly and knowledgeable approach. We loved doing business with her. Thank you Maryam.
This is our second purchase with The Chesterfield Shop in three years. We also bought a leather couch. We were happy with this purchase as well. The bonus is we are dealing with a Canadian company and we were able to purchase Canadian products.
Thank you.

Response from the owner:Thank you for your 5-star review, it is really appreciated. Natasha is a knowledgeable, valued and experienced Sales Associate, who joins a great team at Kennedy Road! Natasha is happy to walk each customer through the myriad of seating choices and explain all the customizations, fabrics, leathers, sizing and in-stock availabilities – there are endless possibilities, and we are thrilled you were successful in finding your perfect sofa. Thank you for your patronage and taking the time to write in. Best, The Chesterfield Shop

Rei Li-Kato

Response from the owner:Thank you for your 5-star review, it is really appreciated! Karen is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design. Enjoy your beautiful new seating. Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

More reviews