Reviews

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The Chesterfield Shop

4.8

Based on 1860 reviews

F Kourakos

1732051169

Sandra did an excellent job in helping us find the perfect glider for our newborn’s nursery. She was very patient, knowledgeable and extremely helpful in providing us with information and answering all of our questions! I will definitely be coming back for our next furniture purchase.

Laura Mason

1732050569

Fantastic customer service from both Darya and Priyanka! I am currently housebound awaiting hip surgery. I called The Chesterfield Shop's Dufferin Street location in North York and spoke to Darya who 'shopped' the showroom floor for me. She texted me photos of recliners and I was able to choose one after we talked further on the phone. It arrived today, a few days later. I am a very satisfied customer!

Erin Huang

1731983391

I recently purchased a sectional sofa from The Chesterfield Shop, marking my second purchase from them, and once again, I’m extremely pleased with the experience. The associates who assisted me, Maryam and Priyanka, were outstanding. They were knowledgeable, attentive, and made sure I felt no pressure during my decision-making process. I left the store feeling very satisfied with my purchase. The delivery was quick, and the process went smoothly with no issues. Thank you, Maryam, Priyanka, and the Chesterfield Shop team for another fantastic experience!

S E

1731982594

Darya was incredibly helpful in finding me a new sofa!! She was very informative and knowledgeable on the furniture and really helped me pick the best one!

Lydia Schaverien

1731855898

Great experience working with Latifah.

Keyana Reyhani

1731852873

When I first went browsing in the chesterfield shop (Newmarket) I was approached by Sepideh. She was very welcoming, not pushy at all but gave me all the information I needed to find what I was looking for. We are so excited to get our new couch and grateful for such an easy and kind experience buying it!

Joseph Defilippis

1731788065

Unacceptable Piotr

1731451338

If you need good quality furniture for your home, I can recommend Chesterfield Shop. Marty provided us with all information we needed to make our selection.

Barbara Allen

1731430537

Outstanding service. I had purchased bar stools from another company years ago. The seats needed to be recovered and the manufacturer told me to find a retail store carrying their products. Chesterfield was my first stop and within a day confirmed that new seats could be ordered through them. It was a professional and painless experience. Thank you Avery and Rob!

Jennifer Connolly

1731365278

The Chesterfield Shop has been amazing in helping me purchase a recliner which I specifically wanted to aid in recovery from major surgery. The salesperson (Darya) was super helpful and accommodating. She went out of her way to make the purchase easy for me. i would definitely recommend them

anjelika kalita

1731337070

We had a fantastic shopping experience in Chesterfield! A great trip wouldn’t be complete without an expert to guide you, and we were lucky to have Darya, a highly professional and knowledgeable sales agent, assisting us.We ordered our couch and expect to receive it closer to the end of the year or early next year. So far, everything has gone smoothly, and we hope for the same on the delivery date.

J J

1731285893

Marla , she is amazing person. Kind and cheerful. When buying sofas I would recommend her highly because she deserves it. She also deserves coffee with double double

Helmut Hartleb

1731261317

Marla Zimmerman was very helpful and informative. Thank you

Alex Francis

1731260583

Stephan was extremely knowledgeable, informative and directed us right to the types of sofas that we were interested in. A huge part of the reason we closed on a couch from this store was because the fantastic customer service. We will definitely be back in the future, they have a great selection of high-quality furniture.

Carmen Figueroa

1731257954

Andrea KROHER

1731178734

Purchased a sofa and seat today with the help of Zanara! Right from the beginning, there was no pressure, but she was around to answer our questions. We had been to many other furniture stores, where we felt harassed as soon as we entered! The service by Zanara was excellent and we would highly recommend the Chesterfield Shop!

Deb Armstrong

1731101423

Great customer service! Really happy with new couch and coffee table!

debbie smith

1730910442

Marla was great

Khushbu Patel

1730730965

Amal helped us pick out 2 couches in our new home. She was extremely helpful and quick with sending us designs and layouts. We worked closely with her and our living and family room look fantastic. The couches feel super sturdy, comfortable and well made. Highly recommend this store!

Kelly Ross

1730669006

I was looking for a sofa bed with very specific requirements and was fantastically assisted by Leela. I can not say enough to recommend her . She is highly knowledgeable, helpful, patient and was able to quickly and efficiently help me find the best sofa bed to fit my needs. Her insights and questions very quickly insured that I was purchasing the best quality piece of furniture that my budget allowed.So happy to have worked with her and looking forward to my new couch.Thank you Leela.

Shannon Anthony {Cohen}

1730653261

Marty Lanys was an amazing salesperson. He was kind, knowledgeable and patient as our family chose the perfect couch and ottoman! Would definitely shop here again!

brandie giordano

1730558583

The staff at The Chesterfield Shop in Newmarket was excellent! We’d like to thank Jane for her knowledge, professionalism, and patience when answering all of our questions. We’d definitely recommend visiting the store!

V A

1730476326

MARTY is amazing. Knowledgeable and friendly.

Gillian Tseng

1730414117

Rob Smith

1730402535

I started my renovations and then started looking for replacement furniture, in particular a 3 seater sofa. My search turned into frustration as I couldn’t find anything that met my standards. I wanted contemporary clean lines with the ability to tailor to my needs.After an exhausting and disappointing search at many well known stores, a friend suggested the Chesterfield Shop.I looked at the web site and didn’t think it had what I would want.I went in today and was greeted ( not ignored like 2 big stores from the US) and asked what I needed and wanted. Vanessa took her time to show me options and within 30 minutes I knew I had found exactly what I had been searching for.Folks they have quality furniture and tons of options. I do recommend that they upgrade their website though.In short check them out you’ll be pleasantly impressed by the service and the sofas/ chesterfields.

Alli O

1730303322

Olga was very patient and personable. She answered all of our questions and helped us design a couch for our family room to match our existing couch and chair from earlier purchases at the Chesterfield Shop years ago. We are excited to receive our new couch. And the deals yesterday were fantastic with no tax and 10% off.

Cindy Brcko

1730259926

I had a seamless shopping experience at the Chesterfield Shop. The quality of their products, the selection & service is unmatched. Marla, Design Consultant, helped me choose the perfect chairs for my living room - I am so excited to get them. Marla was friendly, knowledgeable, professional & patient. It is not my first purchase at the Chesterfield Shop and certainly not my last.

M Dawg M Dawg

1730249095

We had a really good experience shopping here. We were approached by Olga as soon as we walked in and her design expertise really helped us pick our furniture and colours!She was also very friendly to work with !Thank you

Mavra Helvadjian

1730127746

I am a loyal Chesterfield shop customer. I bought a pair of black leather sofas over 20 years ago from them. They were 10k at that time. But wow did I get my monies worth. The leather is still amazing but the springs need fixing so someone may still enjoy them.When it came time to buy a new set I knew I would return to CS north York location. I entered and was immediately greeted by Maryam. What a lovely lady, so knowledgeable and professional. She spent hours designing my family room plans and taking me through different pricing for L shaped couches leather and fabric. She emailed me the info and quotes etc.I left and wasn’t sure about the white fabric modular couch. It was in stock but it didn’t feel right for me. I went to the Newmarket location a week later to see the couch again. I left more confused then ever.So I emailed Maryam and returned to North York to take another look and chat with her. I spent another few hours with her. We looked at leather and fabric choices again. She showed me a better quality L couch in a very durable fabric in a taupe. She sketched the room plan again and I was sold. It needed to be a custom order almost 8 weeks but I decided it was worth the wait. I’ll share an update when my couch arrives.Highly recommend CS and Maryam specifically. You won’t be disappointed at the level of service she provides.

Joe

1729977223

We just finished up buying our great sofa and love chair . We dealt with Amal at the store what a delight it was dealing with herVery honest employee and knowledgable

Henry Vroom

1729965411

Great place to shop, lots of selection and very helpful buy gave us plenty of space to explore and try out the furniture. Delivery was amazing as well. Very happy with my purchase.

J&R Rothwell

1729949455

This was definitely a 5 star experience! Stephan-My sales person -was fully informed in all aspects-sofa-sizes. function .fabric. I did not feel pressured but was glad to have his expertise. My sofa arrived earlier than expected and the two delivery men were excellent-,arrived on time and took my old sofa to the garbage.I would strongly recommend them to all who are looking for a rewarding experience!

Paul Serafini

1729911068

Our visit to the Chesterfield Shop could not have gone any better. All because of Darya.We came in there expecting a challenging time due to our high needs in finding a recliner that will be used by our son post surgery.Darya's patience and knowledge helped us so much in deciding on the best option in such a short period of time.Thank you so much Darya!

rob waymen

1729882335

We were very impressed with this location, selection of sofas and certainly with Amal's knowledge and helpfully pleasant nature.

Rupali Dhiman

1729800038

We had a great experience buying out custom sectional recliner at the Chesterfield Shop.Jasmina was wonderful and transparent with providing different options and helping us design the couch specific to our needs, she was also very accommodating to our schedule to arrange store visits. She even made a last minute order change for us, after everything was finalized.The delivery process was also very smooth and hassle free. Infact the delivery was made 2 weeks earlier than the promised date! We are excited to use our new couch.

Murray & Tina Parr

1729768688

Nathaniel Basen

1729643573

Latifa patiently helped us through our couch purchase and we are so pleased with the look and quality. We purchased on Saturday and delivery was Monday. The drivers were professional and careful.

Amy Liu

1729620803

Thank you Darya for a great shopping experience.

Brett Alford

1729618445

Sepideh allowed us to explore the store without being overbearing, which tends to happen in furniture stores. She was nearby to answer any questions and stayed patient with us as we jumped between 3 different options before completing the sale. Update: Just received a call that our sofa would have to be back ordered and wouldn't be available until January or February. Had to cancel the order, and unfortunately, there was no offer of any kind to entice us to remain as customers. Update update: Sepideh reached out to me, and they are trying to rectify the situation. That is great customer service. Thank you Sepideh😊

Louisa Fernandes

1729543772

We have been clients of the Chestetfiel Shop for about 20 years of their Dixie and Dundas store in MississaugaAlways very happy with the quality selection and friendly and welcoming staff. Dennis always went out of his way to take the time to explain, we never ever felt rushedThis time arround we needed a recliner and since the Dixie and Dundas store did not have exactly what we wanted.we decided to visit their store at 4900 Dufferin St. In North YorkWe are glad we did, because not only did we find the perfect recliner but also met Darya Newstead, who made us feel right at home and really went out of her way to find a recliner that met our needsThanks to her and her excellent service we had the recliner in our home the next dayThe delivery went very smooth tooWe would like to thank Christian and JhordiOctober 21, 2024Thank you Darya

Michelle Bianchi

1729540519

It was a great experience. Jasmina was wonderful to work with she gave me good suggestions there was no pressure to buy. I was able to take my time and buy when I was ready. I appreciated all the help I was given. I recommend going to the Chesterfield Shop and ask for Jasmina!!!

Orli W

1729526283

Emily Garcia

1729518823

Vanessa was super helpful and patient - she showed us all the options available and outlined how each couch can be customised to better meet individual needs. Super happy with the purchase!

Kylie Ang

1729375637

Marla was super helpful, knowledgeable, and was able to help my husband and I find the perfect sectional! Highly recommend coming to The Chesterfield Shop.

1729354370

We had a fantastic experience and have recommended them to many friends.

Lara A -

1729341146

I can't sing enough high praises for this store. Vanessa helped me from start to finish and patiently waited as I went a few rounds in the store. What I loved the most is that she kept me in my budget even though I was tempted to go over it for some pieces I fell in love with but she patiently showed me pieces that actually were just as great! I left the store without feeling buyers regret and a couch I know I will enjoy.The delivery guys were quick and expertly put the couch together with care.I am a happy camper and will recc this store to anyone looking for a great, affordable piece of furniture.

Jorre Vanvaerenbergh

1729036119

I recently purchased two couches from The Chesterfield Shop, and I couldn't be happier with my experience! From the moment I walked in, the staff was incredibly welcoming and knowledgeable. They helped me navigate through their extensive selection, offering valuable insights without being pushy.Overall, I highly recommend The Chesterfield Shop for anyone looking to upgrade their furniture. Great service, quality products, and a pleasant shopping experience. Thank you Jasmina!

Bora Bulajic

1729027298

Very much enjoyed time shopping and purchasing a couch. Jasmina was very informative and patient with us and we ended up with great purchase. Great service - So thank you The Chesterfield shop.

Grace Echiejile

1728947318

Latifa made our buying experience beautiful! Customer service was great! She also had so much knowledge about the sofas and steered us in the right path! Love the sofa we ended up purchasing!

Anne Brown

1728920069

Staff were welcoming, knowledgeable and listened well to our needs.

Larry Lubin

1728848329

My wife and I were looking for furniture for a home we will be moving to. I had stopped by The Chesterfield Shop, and was shown two single chairs by Walter who was very helpful. I took pictures and showed them to my wife when I got back home. We returned together to the shop, and were served by Darya Newstead, a senior design consultant there. Darya spent a great deal of time with us going over couches and chairs. She was extremely knowledgeable on all aspects of the sofas, the chairs as well as helping us select the right leathers or fabrics. We showed Darya plans for our home, and she helped us with placement and really everything. She listened carefully to our needs. Advised us of the current sales offers. We ended up buying a 3 seat leather sofa with a lounge chair as well as two comfortable fabric (we selected) chairs. I highly recommend Chesterfield Shop on Dufferin and asking for Darya Newstead who helped us. She is amazing. We look forward to getting our new furniture and plan to ask for Darya Newstead to help us.

Francisco Ferrer

1728833436

Vanessa Guerrero was an awesome salesperson. She walked us through all the options, allowed us to take our time, offered deep insights on the product, and guided us in the selection of the material for this coach. She even followed up with to ensure delivery was smooth and that we licked the coach. Definitely great knowledge, attention to detail, and great customer service skills.

Mary Lamon

1728827454

Vanessa was a great resource in finding a perfect sofa bed for us. She asked the right questions and had good solutions for us.

Sun Woo Kong

1728771299

SHE'S AMAZING! FRIENDLY AND WARM AND KIND

Leon P

1728679357

Good shopping experience and variety of power sofa options. Thanks to Marty for being very helpful and answering all questions.

Marina Unger

1728589233

I recently had the pleasure of working with Vanessa Guerrero at The Chesterfield Shop. She provided exceptional service and expertise. I was impressed with her knowledge of the product, her artistic eye and her patience while I made my choice. Her overall professionalism and attentiveness made the process enjoyable and stress-free.

marina gitman

1728242588

We bought our sofa bed few months ago and we are quite happy we bought it from the Chesterfield Shop. David helped us to choose the most suitable product for us by size, colour and price. He is very professional and knowledgeable and provides good advises and recommendations which we didn’t regret we followed.

Liam O'Sullivan

1728149645

Excellent service with great selection. Vanessa was very helpful in finding me a couch as a first time buyer. I would highly recommend this store and would buy from here again.

Catherine Oliver

1728069581

It was an enjoyable experience. Olga represented The Chesterfield Shop very professionally and was very knowledgeable on the clients needs and wants. I would highly recommend anyone who is looking to invest in sofas and chairs. Canadian and locally owned. Mary

sharpie205

1727892357

Bought a accent chair from this location. Latifa, the woman who attended to me was courteous and very knowledgeable.There was no pressure, just business and friendliness . Felt very comfortable.

Steve Pritchard

1727887081

We just got our new sectional couch very happy with it.Karen was great help in the store and delivery guys set up for us

Miklos Feher

1727807073

Excellent and professional service! Vanessa was incredibly knowledgeable and patient, guiding us through the process of choosing the perfect sofa for our home. The entire experience, from selection to delivery, was seamless. Highly recommend!

Nancy Badali

1727718834

Another fabulous experience at the Chesterfield Shop. Thank you Olga for your excellent assistance finding the right product for my mom. Your product knowledge is the best. We would highly recommend this shop and sales team to anyone looking for quality, Canadian furniture

Tiffany S

1727661773

Love our new couch! It just arrived and it's absolutely perfect for our needs. Maryam was amazing to work with. We had a very specific measurements we were working with, and a unique, small space... we were not even sure if a sectional would work. Very happy to report that it did and exceeded our expectations.Thanks again Maryam!

Mahsa Milani

1727645557

I had a really great experience working with Latifa at the midtown location. She hears exactly what you are looking for and give you the best options I felt no pressure yet very supported. Now waiting for my lovely sofa to be delivered on monday😊keep smiling Latifa❤️

Gabriella Green

1727631549

Marty was a great help showing us around, answering out questions, and giving us space when we needed to think. A very enjoyable shopping shopping experience. Would highly recommend! Thanks Marty!

James Jung

1727536673

I highly, highly recommend The Chesterfield Shop for your sofas! We were looking at so many different stores to buy a sectional. We heard amazing reviews on Chesterfield, but admittedly, it was hard to get a lot of info from their website. We visited this location and we were floored with all the options available.I want to highlight Darya, who was exceptional in helping us choose the perfect custom couch. Don’t let the custom part scare you away in terms of pricing - it was extremely reasonable when compared to other good quality sofas elsewhere, except that you have more freedom to choose the style you want.Also want to thank Dipti for coordinating the delivery and keeping us up to date promptly. The delivery drivers (never got their name) were incredible as well, bringing the heavy sofa up a full flight of stairs and assembling it so quickly.Overall, if you have been struggling to find the right sofa choice, you have to check this place out. Highly recommend and hope you feel the same.

Petros Bleyan

1727536277

Absolutely fantastic experience at the store 🙌Latifa helped us out with the different options and provided great insights! We couldn't be happier with the couch we got - great quality, warranty, plus it's sustainably made! Delivery was very professional and quick too. Thanks to the whole team!!

atieh amini

1727534736

I recently had the pleasure of shopping in Chesterfield, and I can't say enough about the amazing experience I had with Darya! From the moment I walked in, she greeted me with a warm smile and made me feel right at home.Darya was incredibly knowledgeable about the products and took the time to understand my needs. Her genuine helpfulness and patience made all the difference in my shopping experience. She went above and beyond to ensure I found exactly what I was looking for, and her positive attitude was truly refreshing.Thank you, Darya, for making my visit so enjoyable! I highly recommend visiting her if you're in the area. You won't be disappointed!

Bryan Farley

1727446163

The product selection and experience was what we were looking for. Karen was great at answering questions and helping us with the decision process.

John Janghorban

1727401982

I can say with confidense that there are no other shops with high quality furniture like this. I personally checked the other stores on Kennedy road. Chesterfield was the best when it came to the options and customizations. Also Olga was a wonderful salesperson! She will show you all the options you have and suggest the best furniture based on your needs! She even pointed out the pros and features of each furniture that we might need in the coming years! Thank you Olga! 10/10

Assunta D'Alessandro

1727291042

This is my first visit and it won't be my last! Thank you Marty for your exceptional service. I can't wait for my guests to sleep on the leather sofa bed and lounge in the 2 black leather accent chairs. It's because of you, along with Steve, the store manager, that I will be back to buy more!

Joan Borinsky

1727219642

I recently bought a coffee table and was helped my Marla. Marla was fabulous in assisting me. My experience was positive and seamless from beginning to end.

D T

1726947219

Maryam was kind and helpful. She helped us design a few rooms. I would highly recommend working with her.

Sandra R

1726945104

Walter was my salesman and he was very friendly and knowledgeable. I told him what kind of couch I was looking for, and he help me find the perfect couch by customizing different seats and the fabric. I would definitely recommend chesterfield shop to anybody who is on the market for a new sofa!

Sat Singh

1726941932

Excellent customer service. Dealt with Stephan at King St. Location who was professional and answered all my questions. Sofa arrived well in advance of the estimated time expected and no issues with the delivery. Overall great experience.

Susan Muscovitch

1726751559

Marla at the Chesterfield Shop on Dufferin is amazing and accommodating!! She really understood what we were looking for and took the time to patiently show us all available options until we ended up with exactly what we wanted. The quality of sofas and the selection is unparalleled. I highly recommend Marla and the Chesterfield shop!

Marsha Halpern

1726692835

Good service. Attention to our needs. Vanessa & Latifa were gr8 to deal with.

R R

1726596454

Never disappoints, always great quality and a huge selection. This is the second sofa set we purchased from the Chesterfield shop within the last three years. We purchased a beautiful leather recliner sofa set this time and Walter was very helpful!!!

Paul Elevazo

1726590358

We had an awesome experience at The Chesterfield Shop! Thanks again to Marty, our amazing salesperson who was super patient, helpful, and a pleasure to work with. He made the whole process of choosing our couch easy and stress-free. We are excited for our new couch and can't recommend Marty and the location enough, definitely check them out!

Jules

1726429533

Darya was my design consultant. I liked the fact that she took her time and explained everything to me. We literally went through every swatch and she was very patient while I made my decision. Don't hesitate to use her as your consultant.

Christine

1726350577

Many great choices for couches. Simple, clear, reasonable, and great warranty and delivery options. Best of all, excellent service. Vanessa is one of the best sales people I've met. Genuine, informative, practical, understanding, no pressure, and very pleasant. Thank you for making this possible and so easy!

Maryam Azarani

1726342477

David Monroe

1726265846

Stephan and the whole Chesterfield team provided excellent, flexible service from beginning to end. We will definitely use them again going forward.

jennifer shuber

1726086474

Marla and the Chesterfield Shop were a pleasure to deal with. Smooth and enjoyable purchase experience. Marla is knowledgeable and a friendly person to work with. We got a couch we love in a timely manner and reasonably priced. Thank you.

Michael Cohen

1726082471

I recently purchased a sofa, love seat and accent chairs from The Chesterfield Shop and received excellent service and price. I shopped at the location on Dufferin where David Zworth was a very good salesperson.

Lonia Krygier

1726063382

Recently Latifa helped us wit our selection and purchase of a sectional sofa. Her knowledge and overall helpfulness made our visit pleasant and fruitful. We look forward to many years of enjoyment of this purchase that Latifa guided us through.

Melinda Loopstra

1725971864

We recently purchased a sectional from The Chesterfield Shop and were extremely pleased with the entire experience. The wide selection of furniture, available in a variety of styles, truly impressed us. Our salesperson, Marla, was exceptionally knowledgeable and helpful and went above and beyond, making the process smooth and enjoyable.

David Didur

1725642538

Uldis Gravitis

1725581518

My experience with this store was a very pleasant and a comfortable experience. Maryam took the time and effort to show me various styles cand the comfort of the various seat cushion that are available a soft to extra firm and using pictures of my apartment we were able to determine the fabric would best suit my decor as far as the color of the wood of my furniture my rug. Overall I was very pleased with Maryam's assistance in the process of finding a couch that I would enjoy having in my home. I couldn't ask for a better experience than I received today. Thank you for your time and I will recommend this to anyone looking to buy a new couch.

Alex Bertucci

1725539476

We recently purchased our couch from the Dufferin St location. As soon as we entered we were greeted by Marla, a very knowledgeable and patient individual. She walked us through all of the options that would work with the floor plan of our home, and we decided going with a sofa that met all of our criteria. I will return in the future to purchase again.

Harry Ferguson

1725537123

We recently shopped here for the first time while searching for a chair. The store has an execllent inventory of merchandise which was very much aligned with our own tastes.Good atmosphere, and without a hoard of eager sales people waiting to pounce on you as you enter or follow you around as you shop. Welcoming and relaxed.We dealt with Jane, who was very knowledgeable and attentive without being pushy. She looked after us in a highly professional but friendly manner, and worked hard to help us understand the products, various fabric options, pricing, and current promotions etc.We were advised of a ten week delivery on our new chair, so I'll update this review at that time to include how well the store lives up to its commitments.Overall a very pleasant shopping experience. We expect to return for other items.

ronald houben

1725408942

Marla was extremely helpful & not pushy---we would recommend sending our friends to "The Chesterfield Shop"

Atiya Rizvi

1725387574

Had the pleasure of meeting a highly qualified consultant at The Chesterfield Shop recently. Maryam knows her inventory extremely well and was able to help us select a sofa. She was very friendly and patient with our questions during our visits.Together we made a great decision. Thank you!Looking forward to their "white glove delivery".

Julie Spring

1725295158

I had an excellent experience shopping at the Chesterfield Shop in Newmarket. Jane was extremely helpful in showing me a variety of sofa beds, and choosing fabric to suit my decor. The sofa was delivered within the specified time frame by friendly and efficient movers. I am very happy with my new sofa!

Wendy Stewart

1725223412

Maryam was super helpful to my mom. Helped her figure out exactly what she needed and showed her lots of options. Best service we got during our search. The sale went smoothly and the price was right. Would highly recommend.

David H

1725215811

Had a great buying experience with Marty at the North york store. He was able to work with us to find a sofa that was exactly what we wanted. We didn’t feel pressured to buy and would definitely recommend others to come here for home furnishings

Sagarika Utture

1725149356

Went in to find a good couch for my condo. I’m glad that Hinal helped us out today! She was very informative, helpful and efficient. She recommended one which fits all my needs. Expecting it to be delivered in Oct - hopefully will not be disappointed!

leslie goldsmith

1725147835

My husband and I needed a sofa for a showing we had the next day and Sepideh went out of her way to make sure that we got the couch that day. Including helping us load it in the van. She was great, I reccomend her very highly.

Allan Mugford

1725129756

Kevin Norman

1725127950

I recently purchased a couch from the Midtown branch of the Chesterfield shop and was fortunate to be assisted by Latifa. She impressed both my wife and me with her extensive product knowledge and genuine professionalism. Latifa struck the perfect balance between providing us with all the information we needed and giving us the space to make our decision without feeling pressured. Her approach made the entire experience enjoyable and stress-free. We are extremely satisfied with our purchase, and it's clear that Latifa is an asset to the Chesterfield team. Highly recommended!

Lynda Keffer

1724794694

Ryan Foster was helpful and listened to our needs. We found a great solution for our new condo. It was a pleasure shopping at this store.

Vaibhav Kadam

1724717530

Sara

1724710017

My mom needed a family room makeover. The sales associate, Amal, was fantastic! She sourced great fabric swatches and advised my mom to bring them home to view in the room. She asked the photos of the current space and the dimensions. When we returned she showed us two design options, paying attention to space and colour scheme of the room. She helped source an area rug that would pull the room together and an accent ottoman to add contrast and warmth to the space. My mom can be indecisive and get overwhelmed, but Amal was able to provide calm and reassuring ideas that focussed on functionality and good design. My mom left content and excited for her family room makeover. Thank you for the great customer service.

Gideon Lapshun

1724704668

Alireza Azarbad

1724680902

This is our re visit to the shop as we bout one set of recliners 10 years ago and that was time to buy a new set.That was a perfect customer service and the Sales lady (Olga Coish) was perfect answering all our concerns.

Erika Berndt

1724609075

Maryam was a pleasure to work with. She guided me through the decision making process to find the perfect sofa.

Alexander Pantalone

1724608979

We went to the Chesterfield Shop on Dufferin today and worked with a gentlemen named Walter. He was very professional, kind and knowledgeable. We purchased a beautiful couch for our living room and are very happy we found this place. Thank you, Walter for helping us figure out what suited us best!

Mike Yeo

1724605600

The chesterfield shop was a perfect customer experience. The selection, quality and customization options were great for furnishing our new home. Aya was a fantastic and knowledgeable sales consultant that made decision making easy. Highly recommend!

luke budny

1724600839

Chesterfield shop and Walter in particular make for a great sofa shopping experience, can recommend!

Marvin Cuartero

1724524119

As someone who does not know much about picking furniture, it was very refreshing and very helpful to have staff who was able to walk us through the thought process of picking a couch. Latifa was very knowledgeable and very patient and talked us through how to decide what works best for our space along with all the finishings of the sofa.Delivery is 8 weeks for our particular couch because it is not made ahead of time. Not a problem for us but it is something to consider.Would very highly recommend

Reza JafariRaviz

1724455574

It is a fantastic experience with such stylish and customized furniture I'm waiting to receive.

Pamela Smith

1724435826

Great selection and many options to customize. Jasmina provided an excellent customer service experience. Can't wait for delivery of our couch and love seat!

Christina L

1724294171

Amazing quality and selection. Thanks so much, Karen, for your patience, knowledge, and excellent service helping me to pick the right couch.

Ana Bucciante

1724201295

Great service! Great showroom! Lots of customizable pieces. Karen was very helpful and very pleasant to work with.

Dorota Matusiak

1724194546

Phil loves to travel

1724184876

It was an excellent shopping experience at Chesterfield Shop. Our design consultant, Jasmina, was very thorough in explaining the various couches and options, and helping us with our choice of colour. We did not feel rushed or pressured to purchase, and after a few months of looking through different stores we found our ideal living room sectional couch.

lambchop437

1724089564

Excellent store , our salesman Avery was very good !!

Lisa Sara

1724012070

Olga was the best. She was very attentive, patient and knowledgeable in helping us to choose the perfect sofa and fabric selection for our family.

Gary Shienfield

1723840202

Excellent experience. Darya was knowledgeable, helpful and a pleasure to deal with as she steered through our purchase, listened and educated us . Highly recommend and would not hesitate to do business with again. You can’t go wrong here.

Alan Grant

1723808860

What a fantastic, comprehensive and worry free experience. Terrific customer service and product quality.

Alan Springall

1723738171

Ron Morton

1723657423

Shopped for a sofa bed with the help of Binal. She was quite helpful and knowledgeable about the various products. Helped me make an excellent choice. I’m very pleased with my choice and highly recommend the Chesterfield Shop.

Kendra Young

1723424393

Olga helped make our experience easy, enjoyable, and personable! We loved working with her.

Catherine Ross

1723411352

I had a great experience with Sandra at Chesterfield Shop. I emailed the store about a specific sectional, and she got back to me right away with all the details I needed. She even took the time to give me all the measurements to make sure it would fit perfectly in my space.When I went to the store, Sandra was super helpful. She showed me around different models, explained the options, and really made sure I was happy with my choice. I never felt rushed or pressured, which I really appreciated.We’re confident that we’ll love the sectional in our new home. Thanks, Sandra!

Rosella Montalban

1723336645

My husband and I had been looking for a sofa bed for the last few months. We found the Chesterfield shop in Newmarket. What a great selection they had! And very high quality furniture like Palliser. We were served by Karen. She was very knowledgeable and helpful. Any questions we asked she was able to answer. She was very pleasant to deal and not pushy. We would definitely recommend this store. They know their stuff. They've been in business since 1948!Thank you Karen and staff.

Rob

1723308222

Aya was amazing to deal with. She accompanied us throughout the store answering all of our questions. We found her to be very knowledgeable and kind. We ended up with the perfect sectional for our new home. Overall, it was a fantastic buying experience!

Jason Khan

1723299359

We had a fantastic experience shopping for a couch at this Chesterfield location.Our salesperson Maryam was extremely helpful and professional, giving us a lot of advice as she walked us through all our options while also giving us our own space to think. She also told us what to do to make sure we could take advantage of a limited time sale (as we had to wait a little before buying while our house purchase closed). Id encourage anyone buying furniture for the first time to speak with her.I also thought Kristine from the service department was super responsive, and helped us rush our order to arrive a few weeks before the original time estimate.The delivery experience was also pleasant and efficient and the deliverers were very professional. So far the couch we ordered looks and feels great.Overall I’m super impressed with my experience with this store and will certainly be buying furniture from them again in the future

Donna Hunter

1723213694

Coming from the States, I had picked out everything except where to purchase in Toronto. When I called She was very helpful took the order and had them delivered to our condo without any problems. They even arrived earlier than expected which was fabulous! Would purchase from them again.

Aditi Singh

1723139065

Love the overall service and the support provided by the consultant who assisted us in selecting this beautiful sofa bed.

Alex Chaplik

1722801008

Marty provided amazing customer experience, everything was perfect. Thank you!!!

sofia vij

1722784759

We were welcomed by David at the North York store. Probably, one of our best purchasing experiences and given the store has 55 years of experience, it was very evident from the vast variety of couches, rugs, chairs and every possible option for modifications. Thanks to David for the overall experience. We are very excited to receive our couch!

Lorella Zanchetta

1722719980

Amazing experience. Knowledgeable, helpful, courteous - going above and beyond. Definitely recommend.Stephan was a pleasure to work with.

Ruth Silver

1722716802

Great products and Vanessa went above and beyond to help us.

jordanklapman

1722620061

The Chesterfield Shop is our go-to favourite sofa store— we’ve bought three great chesterfields from them over the years—and Jordan is a terrific salesperson patiently offering us great service and invaluable advice. Highly recommended!

Zoe Kitchen

1722563473

Great selection of sofas and sectionals and very helpful staff.

Teresa Perri

1722508562

Great selection of sofas. Karen was very helpful in helping me find a sofabed. She took the time to show me many options. I did not feel pressured to purchase or made to feel that I was waisting her time. Great service!

Steve

1722438271

Changing my review from 7 yrs agoFrom experience at the Kennedy showroom floor - Maryam was fantastic, attentive without being pushy.To the delivery - prompt, and George and friend were quick, careful and professional.Everything was fantastic - Thank you

Gerry Wood

1722297478

Vanessa was a great help to us in selecting a chesterfield. She came to our house so she would have a better grasp of our needs. Vanessa gave us valuable advice on colour, fabric and size. She has an incredible eye. We are extremely happy with the chesterfield, which really "lifts" the room.We are also very happy with the service we got from Vanessa. As well, the people who delivered the chesterfield did a great job of setting it up.

M Gabre

1722282406

I spent weeks looking for a sectional couch for my condo before I discovered The Chesterfield Shop. I was dealing with an odd space and needed something custom. Darya at Chesterfield was a great listener and took her time walking me through all the options and helped me arrive at an ideal solution at the budget I had set. I was afraid, having read some reviews beforehand, that the couch would not be delivered within the six week frame i was promised. It actually arrived a couple of days earlier and I am very pleased with how the couch looks and feels. Thanks Darya!

Wendy Fortunato

1722257936

I already wrote a review on the quality salesman we dealt with and the quality of their products. What I couldn’t believe was the quality delivery of our sectional on Fri., July 26. These two men were on time, clean, courteous, careful with our couch and cleaned up all of the detritus. Great sense of humour too. The Chesterfield shop’s delivery team delivered!!! 11/10 service guys. Thanks so much.Oh and removed our old couch too.Love this shop. Have been a customer for many years.

Jes Adams

1722121509

We popped in to ask about a new chair and found exceptional customer service. Binal was knowledgeable, friendly, polite, and accommodating. This place has a great selection of furniture and lots “condo” size. I loved all the floor models to test out. They stock Canadian-made furniture and have tons of fabric options. This was an awesome shopping experience! Highly recommend!!

Patrick Mackle

1722117446

It was a refreshing and rewarding experience to have Avery as our sales representative. He was completely honest and helpful to us and answered all of our questions and was respectful in giving us time to talk about the sofa and answered questions which led to the purchase of the sofa of choice. Again Thank you Avery and will definitely send our friends in your direction.

Adam Miller

1722055329

Olga was super helpful to us. We purchased a beautiful sectional that is perfect for our space. Olga took her time to gauge what we needed and offered really good options that met our budget and our needs. The products are high quality, made in Canada, with lots of price ranges. It is a family run place that really takes time with each customer. Will definitely go back.

Barb Rosen Schreiber

1722023198

Darya helped us select the furniture we were looking for. We really appreciated the time and attention she spent with us. She knows the products in the store, asked questions to get clarity on what we really want, gave us a lot of options and helped us narrow down the options so we could make an informed decision. We purchased the furniture before leaving and had a great experience.

Lorraine Phillips

1721967792

Great store, great service, great people to service you. Thank you 😊

A Law

1721945477

I was very pleased to be able to find my couch and two armchairs at the Chesterfield shop in Mississauga. Aya was so helpful in helping me pick out coordinating colours and offering design advice. I was also happy to be able to order custom Canadian-made furniture from Lind. My order came weeks early, so that was a bonus!

florence robson

1721926041

Maryam took the time and had all the answers to my many questions in order to find the correct sofa for me.

Nancy Goodman

1721838510

We had the best experience possible purchasing a recliner at the Chesterfield Shop, with the help of Darya. Darya is so knowledgeable, and equally importantly understands the customer and responds to them and their needs. We made a purchase, and because of her felt completely satisfied that it was the right choice for us. Thank you, Darya.

Roy Sample

1721567756

Ryan Foster restored my full confidence of furniture shopping. Ryan covered every little concern I had about the right selection of furniture. There was absolutely no pressure on us throughout the visit to the Chesterfield Shop. The very idea of build your own Love Seat on how you would like it was incredible. We would recommend the Chesterfield Stop to all who have a desire for the perfect piece of furniture.Thanks again Ryan for all your assistance!

Yves Yao

1721501053

David, the sales representative was very patient showing and proposing all possible options! We got a great deal! I will surely return in this store!

Ada Chan

1721500934

The sales person, Walter Zarpellon, is knowledgeable.

Anna Caruso

1721394354

Excellent service. Olga was very informative.

Barb S

1721255628

Vanessa, you are a star! Thank you so much for your patience while Ray and I kept going back to the store over a number of months while we figured out what we wanted, and the Elran recliners are sooooo perfect! And then when we realized (after we ordered) that the size wasn't perfect, you were very helpful in coming up with a new solution. Again, we thank you for your smile and patience with us.

Tony Aitken

1721164727

I took my mother to get a new love seat, and was very pleased by the friendly and professional help we got from Latifah! She was very knowledgeable and pleasant, and made the whole process easy and enjoyable. Thanks Latifah!

Nat Guberney

1721142213

Had a really great experience looking for a sofa from here. Binal was very helpful and suggested a few couches for me to look at after telling her the size and style I wanted. Binal was super knowledgeable and was able to answer every question I had. I would definitely recommend checking this store out, as they have so many comfortable seating options that are a great price for the size and quality you get!

Gloria Vargas

1720998407

We had an amazing experience buying our sofas this weekend.Jane took care of us in a very kind and professional manner. She provided us with her advice and experience so we could make the best selection for our needs.We are so happy and excited for receiving our furniture.We definitely recommend this store and its team, specially Jane. They are wonderful!

Maggie Ng

1720981571

My husband and I have an outstanding shopping experience for our living room furniture at the Chesterfield Shop Kennedy location with Maryam Azarani, Sr. Design Consultant on July 12, 2024.Maryam is warm, friendly, patient, and helpful. She asked many questions and listened attentively to assess our specific needs. Then, she invited us to try different types of sofa to narrow down and identify our choices.Next, Maryam meticulously measured different furniture to ensure they are compatible to the sofa and fit into our condo living room, including an ottoman, media unit, side tables, and an area rug.Maryam used design software to help us visualize our "dream living room" with all our selected furniture. She discussed financing options and product protection plan.Maryam never pressure us to purchase anything. Instead, she provided us with printed details of all the products we selected, and let us borrow a leather and a wood sample so we can take them home for our review.We went back to the store after checking our measurements to place our order. Maryam was very thorough with our order - she triple-checked all the details such as model #, material, color, etc. She guided us to apply for a loan and answered all our questions and concerns.We are very grateful to Maryam's expertise, her enthusiasm, and passion. She is amazingly knowledgeable about all the chesterfield products, interior designing, coloring theory, and is well-versed in human psychology! We ARE impressed and SOLD! ;)We look forward to achieving our dream living room! :)Thank you, Chesterfield Shop!Sincerely,Maggie and Russ

Maurine Seguin

1720904957

Our second time back to The Chesterfield Shop to purchase furniture for our home. The first time was 20 years ago for our family room and now this time for our Living room. Buying new furniture can be very stressful but Olga made it so easy. She was kind, patient and funny. She listened intently and even examined photos I'd taken of our current living room to get the feel of what we were looking for. If you are looking for quality and an easy experience check out The Chesterfield Shop and ask for Olga. You won't regret it.

Samuel Wong

1720801721

Rossana Apa

1720792239

Friendly service. Sales person (Karen) went out of her way to ensure I picked the right piece & colour fabric for my home.She spent the time to make sure I was happy. I have already recommended her & The Chesterfield Shop to family & friends. Thank you.

Ronnie Rankin

1720659306

Had a great shopping experience with Avery Matlow today at The Chesterfield Shop in Newmarket. No pressure, easy going. Gave me honest opinions and some great advice. I would highly recommend a visit with him, buying or not. I bought... Two sofas!

Susan Freeman

1720547747

Jasmina provided excellent consultation services at the Mississauga location.

Matthew MacKinnon

1720284436

Stephan and team were very helpful, happy with the product and service

C Levien

1720282941

I had an incredible experience with Chesterfield shop. The associate I had, Amal, was patient, kind, she listened, and gave really smart suggestions. I purchased two sectional sofas. When my furniture arrived - the quality was exceptional. Their furniture is definitely worth the price.

Gregg Feor

1720221379

This was our 4th trip to a furniture shop on a quest to replace our old couch.It really should have been the first.Ms. Olga Coish was an amazing guide throughout the selection process.We gained insight and knowledge that eventually led us to a successful purchase.Thank you Olga and Chesterfield Shop!

Donna Rae LeBreton

1720210270

From the time we entered the Mississauga showroom we were met with Dennis who was very knowledgeable about all things Chesterfields! He was very professional when we returned our sofa for a different colour and fabric. The delivery was 4 weeks earlier than expected and I absolutely love the new sofa. The delivery set up is the fastest I’ve seen and very professional.I will definitely be recommending The Chesterfield Shop, to everyone I know. Thank you Dennis!

Chris Koester

1720208900

Exceptional!! Vanessa was excellent in her customer service!! Highly recommend The Chesterfield Shop.

Daniel M

1720118556

Zanara was a pleasure to deal with. She is very knowledgable, friendly & helped us a great deal. Would highly recommend her and the Chesterfield Shop in Newmarket to anyone! Thank you Zanara!

Megan Lawlor

1720114597

Such a great furniture shopping experience! Our sales associate, Hinal, was knowledgeable, kind, and applied no purchase pressure at all. Selection of items is excellent, with lots of opportunity to customize the items to fit your space.

Paola

1720105813

I recently purchased a sectional sofa and am thankful that Sandra helped me in making the choice I made.I had a general idea of what I was looking for but I did not realize that I had so many choices with pieces/fabric/leather(which I ended up choosing) in order to make it my own.Sandra was very patient and informativeIt was a pleasure dealing with her and am looking forward to my new purchase and will highly recommend the store to friends and family!!

R. Feldman

1720025841

Purchasing my sofa could not have been better. Just had the sofa delivered and once again, a perfect experience. The delivery crew was friendly, accommodating and kindly moved the old sofa into my garage. I have purchased all my chairs and sofas for years with The Chesterfield Shop and would highly recommend them. Thank you.

Laurie P

1719844691

My experience at the Dufferin location was excellent! The products are high quality, and Walter was an amazing help. He is highly knowledgeable of the products and was very patient while helping me choose the best couch for my home. I highly suggest asking for Walter when trying to choose the right couch for you!

Eric Y

1719772434

It was a pleasure shopping here. The selection of sofas were modern and reasonably priced. My s design consultant Maryam was very helpful and patient. I would definitely shop here again if I need another sofa.

Jacob

1719765720

We had a fantastic experience purchasing a couch at the Chesterfield store, thanks to Olga! Her expertise, combined with an extremely friendly demeanor and an amazing sense of humor, made our decision enjoyable and stress-free. Olga listened attentively to our needs, guided us through the options, and ensured we found the perfect couch for our home. Her professionalism and knowledge of the products were truly impressive. We highly recommend Olga and this store for anyone looking for quality furniture and exceptional service!

Tom Lloyd

1719687105

Just home from a great shopping experience at the Kennedy Road store. Thank you Olga for the great service.

Beth B.

1719628993

I just purchased a chair at the Chesterfield Shop. Maryam Arazani helped me. She was incredibly helpful and patient as she explained things thoroughly. I didn't feel pressured at all. Instead, she gave me plenty of space to make the decision that was best for me and answered questions as needed. I highly recommend Maryam and the Chesterfield Shop.

Emma Katchanoski

1719604952

Recently purchased a sectional, it was a fantastic experience. Dennis was informative and welcoming. Best experience of the day after visiting several other furniture stores. We wish we started here first!

Adam T

1719603671

Ryan made our couch shopping experience very smooth and easy. We got a solid deal on some beautiful leather couches. Highly recommend

Elizabeth

1719408415

I am a new customer, and I must give a rave review to the lovely Maryam at the Chesterfield Shop in Scarborough. She is extremely knowledgeable about all of the furniture and home decor items available for sale, and she is also an excellent interior designer. She gave me invaluable advice about colours, textures, durability and the correct sizes for my space for all of the furniture I needed. She even set up a payment plan for me so I can pay for my beautiful new furniture over time without paying any interest. I can’t say enough good things about Maryam and the Chesterfield Shop!

George Martin

1719344701

Latifa did a great job guiding us through the options to find the right thing for our home while offering thoughtful and knowledgeable advice.

Eric Raymond

1719083543

Had an amazing experience shopping here over the last 2 days. We were in the market for a new couch and chair for the main room of our home and decided to visit The Chesterfield Shop to get an idea of what they had to offer. Having visited a few other retailers, and experienced rather lackluster (or stereotypical used car salesmen) customer service we were pleasantly surprised.Not only does The Chesterfield Shop have an amazing selection of manufacturers and products, but virtually everything is customizable, with almost endless options.Dennis was a massive help throughout the process, walking us through our options, providing solutions to some of the issues we raised, and made the whole shopping experience enjoyable and fun. I left the first day adamant about Dennis and The Chesterfield Shop getting our business, and we returned the next day to make the final selections and purchase.They also have easy financing options, which when you're in the middle of moving makes things so much easier. The products are all Canadian/American made, which has the added benefit of making one feel good about buying "local". We will definitely be back and I am sold on being a repeat buyer.

Tracy Ibsen

1719075697

Olga was our salesperson & she was terrific.. She explained everything about the sofas &helped us pick the materials using her design knowledge.She also had a great sense of humour.We have just taken delivery of our sofa & we were so Impressed with the delivery men. They called to say when they would be here & they were right on time.Never have had better service than from these two men.Hope they get credit for the hard work they do.Would gladly recommend the Chesterfield Shop

Vera Bulatovic

1719074153

I've already purchased s sofabed at the same place and had an exceptional experience. That brought me back, and it was even better this time. Amal went above and beyond to answer all questions and explain all the details. Great job!

Susy

1719072784

Great!! Just great! Okay, so they might be the perfect furniture experience.Shopping was relaxed with no pressure from the available but not hovering sales person. Like an excellent waiter, you know… she materialized within seconds of my head going up to look for her for questions and then she would disappear again. Just great service in store. A really lovely change from pressure sales in many places.And then, we were told the chair was going to be 12 weeks for custom order but to call after 8 weeks for a more accurate timeline. It was delivered today at 4 weeks. FOUR! And the delivery people were wonderful! They did everything, even pugged in the recliner.It is rare to find service this good these days.

Barneyjean R

1718813306

Sitting pretty! Jim Delpippio was delightful to deal with. Vanessa the Manager/Interior Designer at the Yonge Street store was very professional and kind. She spent a lot of time with us, answering all our questions with patience and a vast knowlege of their products. Just had our recliner delivered by 2 very couteous and helpful men. Very pleased with every aspect from the moment we walked into the store to today, sitting in comfort. Delighted, thank you!

Phoebe Lim

1718631579

Olga was absolutely fantastic. She has a thorough knowledge of the inventory, body types and taste. I might expect that from a highly skilled salesperson but she added friendliness, useful advice, was never pushy or impatient. With her decorator training and certification she was very helpful with choosing style and color. She was a joy to work with.

Patrizia in Villani Cocchi

1718315135

We recently bought a new couch from the Chesterfield shop on King Street.The couch is not only comfortable but is also beautiful in our living space.I had a great help and great experience with Hinal.The treatment was exceptional in the sale and for delivery to Midland. I asked for delivery on Saturday morning and they managed to accomodate me.I am so happy to have chosen Chesterfield Shop.Thank you.

Andrei Kachine

1718120680

I purchased a recliner at Chesterfield on Saturday. Delivered today, and it is Tuesday. Great quality leather recliner, the best we found around since February. Thank you, Karen, very appreciate for your advice, it fits on given space exactly as expected, both size and colour. Price is fair, deal is great. Delivery team respects your time, fast, left no piece of garbage or paper on front of your house, smart and professional. It’s a pleasure to have a business with The Chesterfield. Thank you all!

GL ROSS

1717790452

We recently visited the location on Dundas Street in Mississauga as we wanted to purchase from a reputable company that was established. Dennis helped us with a sofa for my mother and two lift/recliner chairs for my in-laws. It was awesome to have Dennis’ assistance, he was knowledgeable, patient and able to offer great suggestions on what manufacturers would suit each person (i.e. height/depth of chair, etc..). All items were delivered this week, they look great and everyone is comfortable with their new purchases! Nice to see service is alive and well at the Chesterfield Shop!

Nancy Miller

1717599421

We bought a sofa-bed yesterday from your King street showroom. We were in a hurry (a son coming in from Vancouver) but your staff person Binal made it so easy and pleasant. She quickly understood our needs, showed us several possibilities, gave us a sale price and included a 'seniors' discount. Then arranged delivery and said 'they'll even take away the packing papers.'So Binal and her colleagues made us fans and admirers, they've created a friendly place to shop.Bob Neighbour

sudsy les

1717430177

We purchased two pieces for our home with the help of Jasmine Mitrovic Nikolic in the Dundas location. She is extremely professional, knows her products, has a keen sense of design and is easy to work with. Thanks

Nick HSU

1717393767

Amal is really professional and nice. She not only helped us to find a perfect sofa for us but also gave us some advice on living room design. Hight recommend 👍

Lisa Warner

1717365432

I had a great experience at the Newmarket location. Ryan approached me right away & we chatted about what I wanted but I needed to go home to think it over. I went back a week later to order & he was very patient as I was flip flopping on colour & material. We discussed options, he made some suggestions & I was able to make a decision. I left feeling 100% confident in my decision & was grateful for Ryan's gentle guidance and never feeling any sort of pressure. I felt at ease & am now excited to get my new furniture. Definitely 2 thumbs up .Thank you Ryan Foster

Dorothy Fryer

1717361251

I WAS VERY PLEASED WITH MAYAM AZARANI'S, EXPERIENCE, KNOWLEDGE, HELPFUL AND FRIENDLY. MARYAM HAS A NICE WAY WITH PEOPLE, MAKING THEM FEEL COMFORTABLE WITH THIER CHOICES, SHE IS AGREAT ASSET TO THE CHESTERFIELD STORE. I AM VERY PLEASED WITH MY CHOICE OF CHAIRS THANKS TO MARYAM DOROTHY FRYER

Larni de courtenay

1717335323

New couch delivered on time, good price and very comfortable. Extremely happy with the team and the product.

Joan Brew

1717184308

I treated myself this past Christmas to a chesterfield from Chesterfield Shop upon the recommendation of my sister. A wonderful present it has turned out to be!Many thanks to Leela. She was generous with her time & knowledge. As a result, I bought a hassock & a couple of pillows to complement my cozy couch.

Helen Frederickson

1717118505

MaryAm was incredibly knowledgeable about the chesterfield shop products & made excellent recommendations! We appreciate her patience, time & professionlism!👍

Willemien Stanger

1716928194

With many thanks to Amal and her team at the Chesterfield Shop. I love my royal blue recliner and look forward to many years of relaxed comfort!

Shannon Gurevitch

1716720449

I had a really great experience working with Leela at the midtown location. She hears exactly what you are looking for and helped narrow down the options for us quickly. After weeks of searching for a modern, stylish, cozy couch that would actually last for years, I was shocked to find one so easily in an affordable price point. I had assumed, incorrectly, that this store would have only very expensive couches due to the quality they offer, but we were able to find a perfect option for less than $2000 for a sofa for my apartment.Hundreds of colour options and the ability to customize the size means I'll have my perfect couch . I couldn't be more thrilled to have found this place would recommend everyone look here .

Monica Manock

1716667299

Just purchased a beautiful Chesterfield and side table from The Chesterfield Shop. Wow Wow Wow - the service we received was bar none the best. Olga is absolutely amazing, she took the time to get to know us and our style and helped us select the perfect piece for our new home!! Thank you Olga for all your help!!

Camille

1716649337

I am a repeat customer at The Chesterfield Shop because I appreciate their commitment to quality. This time around I was greeted with kindness, patience and expertise from Sandra Broglio. Sometimes visualizing furniture into your space can be difficult and overwhelming. Sandra was extremely patient and offered great advice from the beginning to the end.

Tahera Yusuf

1716464701

We were served in March by Jasmina with thorough professionalism in choosing recliners. We entered the shop with zero knowledge about them, however left with 2 recliners and a world of information! Without her guidance and no-pressure attitude, we would have been running around in circles shopping for the right seating. I will not hesitate to recommend this place to our friends and family. Thank you, Jasmina for all your help!

Tahera Yusuf

1716464119

Haseeb

1716329348

We needed to purchase a sofa and an accent chair. Natasha guided us through the whole process and gave really good recommendations. We are very happy with the service provided.We also got our delivery on time and as scheduled. The delivery service was also excellent.

Toni Nikolovski

1716156251

Kim Sunico

1716141931

Aya was so helpful and patient with helping my husband and I put a sectional sofa together. She went through all of the configurations and options very thoroughly and was very knowledgeable. Very happy with the service we received and excited for our sofa to arrive!

Carey

1715440906

Olga helped us purchase a couch to go with our newly renovated living space. She answered our questions and took the time to show us different options. We are completely thrilled with the quality of our couch and adore the custom upholstery we chose with her help. The chesterfield shop does not disappoint. It is our second couch and it fits our bungalow perfectly.

jason quanchan

1715425805

Was not my first stop in the search but was where my search eneded great staff were not pushy and gave me room to make a decision now hopefully the product matchs the service.Thanks to Maryam for her patience and professionalism. Would most definitely recommend.

Jack Anderson

1715369214

I'm really pleased with the look and quality of the furniture I purchased. Great help and advice during the sales process, great delivery guys with a friendly demeanor and attitude. I highly recommend the Chesterfield Shop.

Vinay Vishwanath

1715351728

Great staff who walked us through all our options and gave fantastic advice. Vanessa in particular was very patient and thoughtful in our interactions, and the fantastic service continued even after the purchase. Highly recommend.

Cindy Hazell

1715282049

We recently purchased a recliner at the mid-town location, and had a terrific experience with Vanessa beginning with a simple phone enquiry, and continuing throughout the entire purchase process. She really went above and beyond, including listening carefully to understand our preferences and constraints, checking for inventory at other stores, sending alternative models that she felt we might be interested in, and actively seeking out floor models that we could actually "sit" in before we ordered. (We had found our initial, preferred style on-line).When she had to be out of town for a couple days, she made sure her colleagues in the store were fully informed regarding the status of our order and purpose for our visit. She responded quickly to my numerous questions and requests for dimensions, fabric options etc. Vanessa truly understands the value of customer relationship management, which we greatly appreciated - and this no doubt impacted us as we finalized our purchase decision!

Barbara Levy

1715182271

Another excellent experience. Latifah was knowledgeable and patient throughout my many visits. Highly recommend The Chesterfield Shop!

N.L. Herman

1715108697

Really impressed with the quality and customized options. Karen was very helpful and made purchasing my new sofa a pleasure!

Lydia Thurton

1714910966

I was impressed with Latifa’s extensive product knowledge. She had a very intelligent and honest way of approaching a sales conversation, that made us enjoy the time we spent in the store. She helped us with a sectional sofa specifically, but I could tell she has a natural eye for design and genuinely wants her client to have a beautiful, functional home. If you need advice and efficient service, I would ask for her by name.

Wendy Fortunato

1714838897

Dennis met us halfway through the store. Very upbeat, congenial and knows his products very well! I have been a customer here since 1986 and went back for the lvg. rm couch and love seat around 1995 and met Barry. Well, that day I ended up buying 3 more pieces. Dennis told me Barry had passed. A-shame really because he was such a character. Dennis had big shoes to fill but as usual we walked out of the store successful. We had found exactly what we needed after Dennis ran a gamut of products up to the couch we had chosen. He discussed every single detail with us, wrote a detailed bill and made sure we were satisfied with everything we had chosen in a final review.Felt like we had just gone over to see a friend for coffee. Solid knowledge interspersed with jokes, Dennis listened intently to our likes, dislikes and was eager to satisfy. Really appreciated this Dennis! Thx a bunch😃

Sachin Kodate

1714827485

Wayne Ibsen

1714774408

Olga was great.She showed us many options to meet our needs.Very professional with a great sense of humour

Dr Mark Panzer

1714697402

Thanks Vanessa, for your help and advice.Innovative thinking gave us a great sofa ottoman combo!

Gloria MacMahon

1714657200

Vanessa was very pleasant and helpful. She provided useful ideas and information that helped me choose a sofabed for my small apartment.

brian donahue

1714591886

Great experience at the Scarborough location. Our initial order was handled by Natasha who did an exceptional job helping us. Maryam assisted us when we decided to add a chair to our initial order. She also provided friendly, professional service.Our furniture was delivered on time and the delivery guys were friendly and efficient. Our room layout coupled with the size of the furniture required both arms to be removed from the chesterfield to fit through our door(s). I was impressed that the guys were already aware of this...presumably informed by Natasha and/or Maryam.The furniture is of high quality and looks great in our room. The exceptional service is what sets The Chesterfield Shop apart. We will definitely recommend friends and family.Audrey and Brian

Kayla Emblem

1714520443

Great experience at the Yonge/Eglinton location. Got a new sectional was Vanessa was super helpful. Helped us pick the right fabric for our lifestyle and what we were looking for. Also great that we could specify the exact delivery date to align with our move-in date. Thanks Chesterfield Shop!

Davin Portz

1714427564

Karen was an absolute delight! She heard what we needed and was super accommodating!Cant wait to get our couch in

Linn Skene

1714408286

Thank you Natasha for your help. A pleasure doing business with you and the Chesterfield Shop.

Gerry Ward

1714363372

After visiting several other furniture stores without much success, we decided to try the Chesterfield Shop and were immediately impressed by the different more relaxed atmosphere. We were assisted by Olga who was extremely knowledgeable about everything in the store and patiently took us through all the sofas, answered all our questions in a patient and friendly manner and went out of her way to ensure that we had the right sofa for our needs without any hard sell. Even when we had second thoughts about our original choice, she was happy to go over everything all over again without complaint to make sure that we were happy and confident in our final decision and there was never any pressure to make up our minds. The owner, Steve was also very helpful in assisting us to make an informed decision that we would be happy with. Not many owners would go to that trouble. This was a superior level of customer service and flexibility that we had not experienced anywhere else and we are now looking forward to taking delivery of our nice new sofa.

Nicole Bruce

1714336912

Shopping for my new furniture at the Chesterfield Shop in Newmarket was an absolute pleasure. Karen was so warm and helpful. She took her time and made sure i got the perfect sectional for my space. I highly recommend working with Karen at the Chesterfield Shop!

Gerry McGuire

1714320783

Had a great experience at the Chesterfieldld shop. I have been looking for a new recliner for a couple of months checking out the manufacturers and retailers and found the Chesterfield shop on the Palliser website. The selection is amazing. My sales lady Amal Hamady was very helpful in explaining the different options and then showing the recliners that most met my requirements and making suggestions as to colour and expected availability. They even had one in inventory that was exactly what I was looking for. It was delivered and set up the next day.Thank you for your excellent service.

Viplav Parikh

1714250122

Jasmina was incredibly helpful during my sofa search, guiding me through various styles, sizes, and fabrics. She patiently answered all my questions, ensuring I found the perfect piece for my living room and environment. I would highly recommend her to anyone who has any questions or inquiries about sofas.

Laura Mark

1714149798

We absolutely LOVE our new custom sofa! It’s just stunning and very well made. Sharon at the Newmarket location was amazing and helped us design the exact sofa we wanted with no detail overlooked. We were told it would take about 8 weeks to receive it and it was 8 weeks on the dot. It was seamlessly delivered yesterday. I would highly recommend shopping here to find your dream sofa. They have a huge selection at all price points and we couldn’t be happier!

LILIA KARINA DE FREITAS DE SOUSA

1714010375

We went today to this location and we met KAREN, she was super nice, kind and helpful.I would definitely recommend her to anybody.Thanks 😊

Marla Wardinger

1713890042

Leeleh at the store on Yonge Street was terrific! She understood my needs and was extremely cordial and professional. I would have given 5 stars except I had to send a note to head office to get a delivery date as opposed to their contacting me.

Anne-Louise Blaikie

1713819744

We purchased two swivel chairs and just love the fabric. Staff were so helpful and patient! Delivery was smooth and they offered great customer service on a small question we had. Thank you!

rex Hagon

1713815829

Latipha could not have been better informed and helpful as I was choosing a sofa bed.She exceeded our expectations.

Judy M

1713712247

Olga was very helpful and knowledgeable. Thank you Olga.

João Victor Vaz

1713324375

The manager, Vanessa Guerrero, was very attentive and helpful, knowing the details of each product and understanding our needs for a perfect match. Thank you!

K Mills

1713195817

I had a great experience shopping here. Good quality product, it was made according to how I wanted it, it was delivered on time, and the delivery was smooth. Great overall experience.

Patrick Appleton

1713026308

I’ve had the recliner couch for about six weeks and I’m happier now than when I bought it. One thing you don’t see in the showroom is how solid it’s built, I can stand one footed on the console lid with zero flex. I got a synthetic fabric because I own cats, they don’t scratch and cleans easily. I was helped by Olga who made sure I tried similar products to make sure the style, comfort and functionality was suited to me. She also went through all covering options down to tested durability due to my cat concern. Recently I’ve been in a lot of Leon/Brick type stores and tried out every recliner to compare and I haven’t found one anywhere as nice as my Pallister. Especially headrest and lumbar adjustment are far superior.

Mik Gans

1712499121

We just purchased a sectional for our new &first home. Sharon made the process so much easier. She was knowledgeable and kind as she walked us through the purchase process. I would highly recommend to anyone to deal with her if you can. Thank you Sharon!!

Marzia Murdoch

1712017264

Jasmina was extremely knowledgeable about the products and very patient with the many configuration changes I made before settling on a final design. She made it a wonderful experience!

Rob Lando

1711802231

Yet another wonderful story to share about the amazing Vanessa! My mother is 89 years old and had a loveseat that she was emotionally attached to, but could not use any longer because the arms were not rigid, and created a fall risk. I called Vanessa because she had been so helpful when we bought another sofa for my mother last year. The situation was complicated because I live in New York and was trying to arrange everything long distance. Vanessa sent us pictures of the loveseats she had in stock, and within days it was sitting in my mother’s apartment. She even made special arrangements to remove the old loveseat. But the most amazing thing is that my mother LOVES the new loveseat that is safe for her, and said it was the perfect color, style and firmness. She was so happy that she does not even miss the old, dangerous one she has been so attached to. Vanessa, THANK YOU!

Jacqueline Spagnuolo

1711741726

Excellent customer service. Vanessa was very professional and knowledgeable. The delivery team was excellent. They were punctual and very polite. I would recommend the Chesterfield Shop.

Andrew B

1711720257

I had a great experience buying my couch at the King st location. Hinal was very helpful and knowledgeable. She made the decision making easy. Great customer service! There was a sale going on and the prices were very competitive. I was considering the same type of couch from eq3 but I got more for the money at chesterfield shop.

Sue Bolender

1711549991

Huge thanks to Sandra at the Dundas location, for helping us with our purchases. She listened patiently, didn't rush us, and asked us the questions we needed to make some big decisions. Sandra was the best help to us and we're looking forward to receiving our new purchases.

Suzanne Marks

1711471285

I just purchased a sofa and matching chair from the Chesterfield Shop on Yonge. The service there was amazing. Latifa (who is also an interior designer) was very helpful as well as very knowledgeable of the products the store sold. I highly recommend this store/location. This is our 5th purchase at the Yonge St location in the past six years - It is our go-to store for sofas and hide a beds. Highly recommend.

G. Chassels-Giles

1711451040

Very helpful staff.

Rod Young

1711295850

Sharon Koufes was excellent! Very knowledgeable and spent a significant amount of time with us while we were making our decision.

Nina Graci

1710984058

What a great experience! Thank you for making this a great experience Amal and thank you for your patience! We bought a leather couch here 30+ yrs ago, which still looks great but wanted a change. There was so much to choose from! And also fine-tune with a large choice of legs and incredible array of fabrics! It's between Aubergine and Pesto - such luscious colors.

Cynthia McCall

1710964529

We were unable to visit the store however we received excellent customer service from Amal via telephone who helped us customize and complete our purchase. Amal went over everything with us in great detail and even managed to fulfil our request for a rather unconventional colour to enhance our recliner and make it quite unique. Amal is extremely knowledgeable and was always available for us. We recommend her highly.

Maureen Walker

1710818518

We recently purchased a sleeper chesterfield at this store and we are very satisfied with our purchase. It was our very first visit to this store and was very surprised at the beautiful furniture that they carry. As we were walking around Jane approached us and asked and asked what we were interested in, we told her and she directed us to one that we purchased. I must say that she's was very approachable, friendly, and very professional in every way, she made our visit so comfortable. The furniture there are very well made. We'll definitely visit your store in the future, and we hope that Jane Baker will still be there to serve us.Jim &Jannett Walker

Amit Bakshi

1710728388

Splendid experience! Binal was knowledgeable, she exactly knew what I needed and very professional handling my ask. Thank you Binal for the best sofa.

Anh Mai

1710698368

Just bought a sofa set fromChesterfield. Sandra was so helpful and personable! Such a great experience

Doug Stoll

1710691014

Great purchasing experience. The sales representative (Amal Hamadeh) was extremely helpful, knowledgeable and friendly. I highly recommend people to consider purchasing furniture at this location (1248 Dundas St. E. Mississauga Ont.

Lidija Solaja

1710609940

Go and see Jasmina if you want to have a great support and advice. After a few weeks of visiting different stores it took me one visit to decide to make an order for sectional sofa with Jasmina’s guidance and help! Very happy with my decision. Definitely can recommend the store and Jasmina.Lidia

Tahera Yusuf

1710387336

We are extremely pleased with the expert advice and excellent approach to the detailed guidance of Yasmeena. We had entered the showroom last weekend with no idea about reclining chairs and left with two beautiful recliners! Our experience was indeed very satisfying and we are certain to go back for any other future purchases.Shahid and Tahera

Ken Dawson

1710190511

This establishment is great. The associate,Sandra, was very helpful, knowledgeable and friendly. The products that they deal with are of great quality and for this reason we came back nearly a decade later to purchase a sectional and two seater couch.We are super excited to have many comfortable years with their product. Thank you Sandra for being great!!

Darryll Lywood

1710174677

Dan Uss

1710098889

We just bought 2 electrical leather chairs. The variety in this store is amazing. I am especially grateful to Ryan for his explanations and conversations. He made our experience in the store a pleasant adventure rather than simple shopping that I usually hate.

Valerie Tamblyn

1710006397

I’m absolutely thrilled. I’ve been looking for very specific recliners for months! Sharon Koufes welcomed me as soon as I came in the door, She listened patiently as I told her exactly what I was looking for, and she led me to several options. She’s extremely knowledgable about the products available and I was able to customize my recliners. Thanks, Sharon I’ll definitely be passing your name along!

Cheryl Durkin

1709934114

First time visiting the store and we were able to walk around the store without any pressure to buy or sales person following us. Eventually Sharon approached us asking if we needed assistance. As this was the first store to visit for sofas I said we’re shopping around and I’d be in touch. I ended up going back a week later to Sharon who was extremely helpful in suggesting complimentary fabrics and colors for the sofa and accent chair I purchased. I felt she understood my sense of style immediately and it didn’t take long to finalize the details. Sharon was very professional as well as friendly and really listened to what I wanted. Even if I didn’t realize it at the beginning she really helped me nail down my final decision. What could’ve taken me hours to do on my own or with someone who didn’t get my style, Sharon was able to work very effectively with me. I would definitely recommend Sharon Koufes to assist with your decor. She has great taste. Photos to follow.

Jamie Cotck

1709773985

I want to thank Gellie and Vanessa for the excellent service I received in the past week or so regarding buying a new leather sofa. Their service towards customers are explicably great. If you look up service excellence in the dictionary, both of their names are listed there. Thank-you so much Gellie and Vanessa, I really appreciate your kindness and service towards me. If anyone is thinking of buying a new sofa or chair, this is the place to go!

Stephanie Vaz

1709680799

We just purchased a sofa bed from the Chesterfield Shop on King and cannot say enough wonderful things about the store and staff. They have a great selection and the staff is so knowledgeable. Hinal especially was so kind and honest with us about what sofa bed was best for our needs. She was so easy and lovely to work with and we are already thinking about returning to see her for some more pieces for our living room.

Cindy Parry

1709415279

After searching for the right pieces to fit our very odd size room, we decided to give The Chesterfield Shop a try. We are THRILLED that we made that decision. We were so fortunate to have Karen serve us. She was extremely knowledgeable, helpful and at no time did we ever feel pressured. From start to finish she guided us with style, size and fabric options and the process was easy and very comfortable. We had purchased a sofabed many years ago from The Chesterfield Shop so we knew the quality was very good. Thank you to Karen for bringing us back to The Chesterfield Shop with your great customer service!

Michael Martosh

1709239633

Avery was a pleasure to deal with. He was knowledgeable, engaging and a pleasure to deal with. Oh, and the furniture was exactly what I was looking for.

jamie howieson

1709065833

Lafita did an excellent job she was very knowledgable about the product

Sylvia Mueller

1708891412

Great service in store as well as during delivery! Conscientious and professional staff. They were careful bringing furniture in and setting it up.

Sue White

1708889297

Ryan in Newmarket was incredibly helpful. Not pushy. Definitely recommend

Michelle Hung

1708882578

Karen was extremely helpful with answering all our questions. She was quick to give us a quote for all the different configurations we were interested in and is very responsive. We're so excited for our new Palliser couch. Highly recommend!

Rhonda Herdman

1708797272

Came to The Chesterfield Shop because of the great reviews and now I know why they have so many. We had bought our previous sofa from one of their competitors and were pretty disappointed in the quality of their product. At the Chesterfield Shop the staff is helpful and very patient and the quality of their product is excellent. I’m sure we will be enjoying our sofa for many years to come.

Simon Bowyer

1708623166

Sharon helped my mother and I pick out a couch and she was fantastic. She was very knowledgeable about all the product and different options. She answered all the questions we had easily and quickly.

Melissa Hampton

1708610374

Great experience at the Newmarket Chesterfield shop. We went in looking for a pull out couch and Sharon was a great help! She was kind and knowledgeable and took our budget seriously, not trying to push it. We were very happy with all her help. We appreciate that she took all our wants and needs into consideration to get us the couch we wanted that was within our budget.

Andrew Moodie

1707669838

Thank you Stephan Grill for excellent service. We'd been looking for weeks for the perfect comfy chair and love our new swivel/glider!

Giri P

1706573901

We recently bought a new couch from the Chesterfield shop. Ordered it around Black Friday and it arrived mid-January. We are extremely happy with our purchase and especially want to call out the wonderful support and help of Stephan Grill at the store. We changed our minds after putting in our deposit and he was very accommodating on changing things for us as well as always available and prompt in his responses. The couch is not only comfortable but is also beautiful in our living space. Thank you!

Breanne Gimza

1704498282

Don’t let the unfortunate website fool you. I almost didn’t even bother to visit if it weren’t for the number of glowing recommendations I received from my local Facebook parenting group. We had visited so many stores and sat on so many sofas. When we walked into this store it was a full-body YES. Every single value point in this store was miles above the competition. Let me count the ways: The selection of classic and contemporary styles and performance fabrics was incredible. I mean really customizable, like pick your arm style, leg style, leg colour, chaise, extra middle seat, pull out bed etc. SO many permutations. The flexibility in terms of modular options made it so much easier for us to find something perfectly sized for our small awkward space. Prices are surprisingly reasonable compared to the competition, AND when you factor in the fact they manufacture in Toronto and offer a 5 year unlimited guarantee for a small added fee, I had zero hesitation. The service was friendly and relaxed. Run, don’t walk, if you’re in the market for your next sofa! Stephan was a fabulous salesperson. Highly recommend!

Jaime Pereira

1704426053

This is a great place to get furniture. Decent prices, friendly staff, no high pressure tactics here just honest advice. The quality of the product is good, and made in Canada. They opened a down town location so if your in the Toronto core it's easy to get to. If you need a new couch or recliner I would recommend stopping by and checking out their offerings

Emile Maamary

1700947589

Stephan and his team are the most patient and come calm sales people we dealt with on this whole street. Highly recommend them

Bonnie Balinsky

1700542171

Binal Shah was our sales representative and she was amazing. She knows her products very well and was able to steer us in the right direction as per leather/material and sofa size. Great experience.

Sasha Stoltz

1698274014

I just bought a new sofa from this location. I dealt with Binal Shah. She was amazing. When I showed her a picture of what I was wanting she got it & showed me great options. She was very knowledgeable. The delivery men that delivered the sofa were also amazing. Very clean , they set up the new sofa, took the old one away as well as all the packaging. I would for sure recommend this location.

Alicia

1696880239

Had a great experience from start to finish here. Stephan helped me find the right couch for me, provided info without being pushy or impatient, and I ask A LOT of questions. I took four months to look around and was most satisfied with the quality and value at Chesterfield. I purchased the Palliser Madison track arm and it is great, feels well made and super comfy. Delivery was smooth and efficient. Thank you!

wendy Beaty

1693669601

I’m so happy I went into the Chesterfield Shop on King East. Stephan was incredibly helpful and emailed me photos and additional details of the leather power couch I eventually chose. It took me awhile to make my decision but there was never any pressure. It’s an added bonus to be able to purchase quality furniture made in Canada. Highly recommend!

Shanti Edwards

1691779210

Great experience! My partner and I came to the store to look at a new couch and Binal was so helpful, very knowledgeable and professional. We have ordered our couch and are so excited! Thank you Binal for helping us find the perfect fit !

Susha Suresh

1688657582

I am very happy with my purchase. The Atticus couch and Novato are rug were perfect for my small sized condo and gave my place a bohemian cozy vibe. The delivery was quick and professional, the communication was good and the sales person Binal was very knowledgeable and helped me make a decision.

Sandy

1687722050

We received great service from Stephan G today! He was knowledgeable, helpful and casual. No high-pressure sales like you get elsewhere, so we made a big purchase!

Gerri MacNeil

1687271640

The Chesterfield Shop by its longevity tells you something - it’s a great! Being in business since 1948 speaks volumes! What I didn’t know, a secret that needs release (secret to me anyway) is they have an absolutely FANTASTIC location on King. This location caters to small spaces! Small spaces equals condo living! Their selection is amazing. And their customer service is beyond reproach. I stumbled in there on a rainy Saturday morning (May 20th)only to be greeted by a very friendly and sincerely welcoming staff. Stephen took great pains with great patience to listen and actually hear me about what I needed, what my concerns were [and how we’re going to fit it in the elevator of a condo.] before assisting me in selecting the perfect sofa.. The customer service from Stephen was outstanding. I didn’t feel any pressure to buy. I was encouraged to look around and to take my time before making such a selection. He really helped me all the way through it. If you haven’t been to this location in King, you must go - especially if you’re living Downtown. They actually cater to condo living at this location! I didn’t know this. To be sure, there are options out there. But if you want well made, top quality Canadian made - this is your store. They only sell high-quality furniture that will last as long as you want to keep it ! And as noted, the customer service is second to none. What more can I say than that? Thank you Stephen for your help!

lee m

1684296578

Loved the selection in downtown. Just the right sale people, informative without being pushy

Kevin Field

1683739521

We were impressed with the selection at the shop, and the salesperson was very helpful. We never felt rushed as we tried several of the sofas, sometimes twice, and he was very knowledgeable about the products and materials. Our new sofa was delivered ahead of schedule, and it's exactly what we were looking for.

Joseph Withers

1683290706

Stephan and the team were fantastic in helping us pick out a new sofa. It was a big purchase for us and they didn’t rush or pressure us like a lot of other shops we visited. The only point of improvement for me would be their online store doesn’t showcase all of their products or the materials they have available. They do sleepers that come in parts and are built in your basement, if only we had known that prior to going to ikea, we would have bought one from them too! The quality of product is pretty high end but you aren’t paying an extortionate price which is great. Would go back in the future!

billy o'neill

1679869358

From the moment we walked into the store, Stephan G. greeted us with warm smiles and made us feel welcome. He was incredibly helpful and informative, taking the time to listen to our needs and preferences and guiding us through the different options available.What we appreciated most about Stephan G. was their attention to detail and their willingness to go above and beyond to ensure our complete satisfaction. They took the time to answer all of our questions and provided us with all of the information we needed to make an informed decision.In addition, Stephan G. was very knowledgeable about the products they were selling and were able to offer valuable insights and recommendations based on their experience and expertise.Overall, we would highly recommend Stephan G. at the Chesterfield Store downtown Toronto, to anyone looking for a professional who is friendly, knowledgeable, and dedicated to providing excellent customer service. We will definitely be sure to connect with Stephan G. for our future purchases. Thank you to Stephan G. for making our shopping experience at the Chesterfield Store so enjoyable and productive!

batoul ghafari

1676601418

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