Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!

Excellent

The Chesterfield Shop

Based on 2470 reviews

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Jimmy Ha

Leela was very helpful in finding a couch that would suit my space and also facilitated getting new cushions after I decided I preferred stiffer seats.

Tim Olorenshaw

Jesse Lappan

Stephan at King Street supported us. After WEEKS of decision fatigue at other furniture stores, we were SO surprised by the selection, service, and quality here. We made a purchase same day! Truly local options and the HIGHEST quality. (Check out the INCREDIBLE “Louis” sofa on the second floor and the “Arlo” fabric — and all the AMAZING recliners in the back - you’ll thank me later lol) All the staff were so kind, patient, and knowledgeable. Not pushy, gave us space when needed, let us browse and decide without influencing our decision, then supporting our findings and questions with immense knowledge. We were so comfortable. White glove service - the best anywhere we’ve been. Wow. Honestly, we will be purchasing all our furniture here for years to come. Thank you!!! ☺️

Response from the owner:Thanks for your 5-star review, it is really appreciated! Stephan is a very knowledgeable and experienced Manager, Sales Professional and Design Consultant, and he always goes the extra mile to give you the best advice for your lifestyle, room space, decor and price-point. He is great with colour, fabric, leather and design- always the most important thing when selecting the best quality furniture. The Chesterfield Shop has been known for over 77 years (!) as a Toronto family owned and operated company, with the best quality seating and the most knowledgeable professionals. Thank you for discovering us! Thanks for your patronage and taking the time to write in, enjoy your new furniture in comfort for many years to come. Best- The Chesterfield Shop

Diana Sousa

Only took us a little to make the final decision taking this couch with the help of Amal .
She was helpful, really tried to understand what we were looking for .
Everyone was very nice .
We are very happy with our new couch .
Quality products 👌.
Thank you sm Amal .

Response from the owner:Thanks for your 5-star review, it is really appreciated! Amal is an excellent Design Consultant and Sales Professional with many years of experience. She knows furniture! And Amal always goes the extra mile to ensure that her customers are happy and have chosen exactly what they have envisioned for their space. She is knowledgeable about leathers, fabrics, style and comfort, and her consultation is always tailored to your exact wish list- and she listens to you- the most important factor of all. Thank you for your patronage - the gorgeous picture - and taking the time to write in. Enjoy your seating for years to come. Best - The Chesterfield Shop

Jenna Hofbauer

The service was amazing. I went looking for a relatively inexpensive sofa, and I was treated as if I wanted the most expensive sofa in the store. Karen was most helpful in identifying the right fabric colour when I left I felt I had made a really good decision. I was getting a really good quality Sofa at a very reasonable price.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Karen is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, style and design and making certain that you purchase exactly what you have came in for, with quality and price-point being the most important factors- as well as looking gorgeous in your room! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

David Sherr

Helpful service

Response from the owner:Thanks for your review, it is really appreciated! David is an excellent Design Consultant and Sales Professional, and he is a long-time furniture professional. David always goes the extra mile to ensure that his customers are happy and have chosen exactly what they have envisioned for their space. We are so happy that you had a great experience and helpful service. Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

Jude Marion

I recently purchased a sofa bed from the Chesterfield Shop and it was such a great experience! Sandra B assisted me. She was informative, thorough, patient as I waffled - and a lot of fun to interact with! I left there knowing that I was getting a sofa that would suit my needs and look good in my new home! Thank you again, Sandra!!

Response from the owner:Thank you for your 5-star review, it is really appreciated! Sandra is an excellent Sales Professional and Design Consultant, she really gets to know her customers and exactly what you are looking for in a sofa-bed- for a good sleep and a good comfortable "sit," and she is very knowledgeable, patient and design-focused to ensure your purchase looks great in your room and gives you maximum comfort. Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Allan Cornish

Well Organized and very detailed as to available merchandise.

Response from the owner:Thank you for your 5-star review, it is really appreciated! Maryam is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and always extremely patient, with exceptional knowledge! Thank you for your patronage and taking the time to write in. Best- The Chesterfield Shop

Brian McWatters

Everything came together easily. David was very good in helping us narrow down our options. The recliner is just what we were looking for and the delivery was the very next day! Amazing service from everyone. Thank you.

Response from the owner:Thanks for your review, it is really appreciated! David is an excellent Design Consultant and Sales Professional, and he is a long-time furniture professional. David always goes the extra mile to ensure that his customers are happy and have chosen exactly what they have envisioned for their space. We are so happy that you had a great experience selecting a wonderful quality recliner- with next day delivery- and the best prices in Toronto! Thank you for your patronage and taking the time to write in. Best - The Chesterfield Shop

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