Menu Icon Closed
The Chesterfield Shop Teal Logo

Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
It was my second time to buy from Chesterfield. This time is from Chesterfield Shop Kennedy location. Their quality is absolutely one of the best in the market, and their salespeople are also very good. Sam helped me with this purchase and I'd like to say her service really adds value to our experience. Her patience and full explanations made us feel at ease and not being pushed at all. That's why we came back to the store for her a few days after our first visit. And she proactively reached out for a price match which saves us some money. Strongly recommend Sam! Vincent
Binal was very helpful on my first visit She made the experience of buying my sectional very pleasant. I love it.
Amal provided a great experience with knowledge and patience during our recent purchase. Thank you
Maryam, was super knowledgeable and helpful with our purchase of a leather recliner. With her credentials and experience with interior design she was able to hone in on our specific needs for the perfect recliner. She made the process easy for us with her friendly and knowledgeable approach. We loved doing business with her. Thank you Maryam.
This is our second purchase with The Chesterfield Shop in three years. We also bought a leather couch. We were happy with this purchase as well. The bonus is we are dealing with a Canadian company and we were able to purchase Canadian products.
Thank you.
Response from the owner:Thank you for your 5-star review, it is really appreciated. Natasha is a knowledgeable, valued and experienced Sales Associate, who joins a great team at Kennedy Road! Natasha is happy to walk each customer through the myriad of seating choices and explain all the customizations, fabrics, leathers, sizing and in-stock availabilities – there are endless possibilities, and we are thrilled you were successful in finding your perfect sofa. Thank you for your patronage and taking the time to write in. Best, The Chesterfield Shop
We went into the chesterfield shop in early November and were fortunate to be taken care of by Dennis. This man knows his stuff and was very good at drawing our attention to things we hadn't thought of. We had some ideas of what we wanted and he was able to narrow down what suited us and we came away feeling that he got us the best thing to suit our new home.
We highly recommend him.
Highly recommend The Chesterfield Shop! We got one large sectional in March and then came back to get another couch a couple weeks ago. Excellent service from Marla, great selection, excellent ability to customize and often good sales! Marla gives a very realistic recommendation depending on what you are looking for - she will maximize what you can get for your money without pushing any specific or expensive brands and she points out features and considerations you might not think about when deciding on a couch to help you decide and make a choice with confidence. Great experience :)
Buying is easy if the sale person shows you the right piece that we want. And that was the case here.
NO photo's because we didn't get them yet.
It was a pleasure dealing with Denis Thomson, whose welcome was friendly and inviting as soon as we entered the showroom. He listened to our request and promptly showed us the right product we were looking for. This showroom is well laid out and we were happy to shop there.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram