My wife and I came into the store and were immediately greeted by Olga! She was extremely personable and very knowledgeable about all products in store. She offered to be a guide for us if we had any questions. No high pressure sales tactics, just genuine customer service. We were able to ask as many questions as we wanted
and Olga was so patient with lots of great advice. She made the experience fun and we are so happy we made a purchase with her guidance. Thanks, Olga and we cannot wait for our delivery!

Lots of great couch options, everyone I met across multiple stores was very helpful and consultative - especially Olga.

My couch shopping was very fast, fun ,comfortable and bittersweet. Sales rep Sandra made this entire experience one that I will always cherish. She was very patient with me as someone who does not know anything about furniture as a young female I felt very at ease and comfortable with Sandra. She was very welcoming, whimsical and grounded. She allowed me to voice my concerns, and my opinion she was not just focused on making a sale. She was very attentive, knowledgeable, and is a very active listener, she always greeted me with a smile, in fact at one point, I truly thought she was the manager based on how knowledgeable, and how she carried herself. I was very conflicted with what I wanted and with the time crunch of trying to catch their Boxing Day sale in time was also of concern but Sandra gave opinions, offered me samples to test out and even went as far as using chat gpt for me to have a visual idea of the styles that I was conflicted on.She offered many other tactics with helping me to discover my style which were all very helpful. She was very patient with me, She understood my concerns, she was selfless when needed to be which provided me the safe space to making my own decisions while at the same time, not feeling like I was in it all alone by myself having to figure out everything by myself as she was there ready to help me wherever needed. Sandra has personality and she was her true self, it is very refreshing to have someone in a profession that is sales driven to have personality and bring their genuine selves forward rather than being the typical false generic robotic “sales professional”. Sandra, It was a delight meeting you and working with you. I had so much fun for such a situation that is typically stressful. I felt comfortable with the advices that I was provided with and I appreciate you going above and beyond with the different tactics with helping me along the way. I also appreciate your transparency. I appreciate you being you! This experience was so fast which made it bittersweet as I enjoyed every bit of it. I definitely will be recommending you and already looking forward to my next buy with you! Thanks again and May God continue to bless you💚

Friendly, knowledgeable and excellent service from Jordan Goodman at 4900 Dufferin St location. A pleasure to deal with.

We purchased a sectional during their Boxing week sale and Avery helped us. He was very professional, courteous, knowledgeable and not pushy at all. I would highly recommend him!

I had such a great experience dealing with Ab Jodat at the Chesterfield Shop. He was welcoming, patient, and genuinely interested in helping us find the right sofa bed, not just selling us something quickly.
Ab took the time to explain the differences between models, fabrics, and comfort levels, and somehow made the whole process feel easy and relaxed. You can tell he knows his stuff and actually cares about customers.
Couldn’t be happier with my new sofa bed, and I’d definitely go back and ask for Ab again. Thanks again for all the help, really appriciate it

My wife and I have just completed an order for a sofa at the Chesterfield Shop at 1218 Kennedy Rd. in Scarborough, ON. We found our shopping experience totally wonderful and most encouraging because our salesperson, Samineh was very patient, informative and definitely not 'pushy' as many other salespersons in other furniture stores can be. We are most pleased to highly recommend Samineh to anyone looking to purchase a sofa. We are also most pleased to have decided to buy from the Chesterfield Shop that is Canadian owned!

Great store , very helpful representative, we had a nice deal for a very high quality sofas
Thank you Amal for the great help

Thank you for helping me identify and select an appropriate sofa bed for my apartment. I needed to acquire this very quickly and I thought the whole process went very well in terms of identifying the options and selecting the particular sofa bed. The delivery was very prompt and easy. Thank you again.