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Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
Amazing furniture place. We were very lucky to have found this place, and we are very happy with the purchase done with the help of a wonderful Binal! This store is also a Canadian business. So many things to support this enterprise.
Ab was super helpful and friendly, and made buying our sofa really easy. He answered all our questions and helped us pick the perfect one for our space.
A great furniture shopping experience!
No pressure; knowledgeable, friendly staff showing solid quality furniture with options to customize. We’re really happy with our experience and can’t wait until it’s delivered.
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We very much enjoyed dealing with the sales representative Zoe! She created a comfortable and friendly shopping experience. She was accomodating and and knowledgable, absolutely no pressure to purchase. She handled a number of customers simultaneously, ensuring we all felt well served. She provided us sufficient time alone to become comfortable with products presented and she checked in regularly to answer any questions. The management and sales team worked very well together ensuring the best possible service experience. The purchase price was fair and its important to note we purchased a similar item from this same store nearly 20 years ago. Zoe's friendly and accomodating personality delivered a rewarding fun purchase experience that truly brightened our day! 😊👍
My wife and I came into the store and were immediately greeted by Olga! She was extremely personable and very knowledgeable about all products in store. She offered to be a guide for us if we had any questions. No high pressure sales tactics, just genuine customer service. We were able to ask as many questions as we wanted
and Olga was so patient with lots of great advice. She made the experience fun and we are so happy we made a purchase with her guidance. Thanks, Olga and we cannot wait for our delivery!
Lots of great couch options, everyone I met across multiple stores was very helpful and consultative - especially Olga.
My couch shopping was very fast, fun ,comfortable and bittersweet. Sales rep Sandra made this entire experience one that I will always cherish. She was very patient with me as someone who does not know anything about furniture as a young female I felt very at ease and comfortable with Sandra. She was very welcoming, whimsical and grounded. She allowed me to voice my concerns, and my opinion she was not just focused on making a sale. She was very attentive, knowledgeable, and is a very active listener, she always greeted me with a smile, in fact at one point, I truly thought she was the manager based on how knowledgeable, and how she carried herself. I was very conflicted with what I wanted and with the time crunch of trying to catch their Boxing Day sale in time was also of concern but Sandra gave opinions, offered me samples to test out and even went as far as using chat gpt for me to have a visual idea of the styles that I was conflicted on.She offered many other tactics with helping me to discover my style which were all very helpful. She was very patient with me, She understood my concerns, she was selfless when needed to be which provided me the safe space to making my own decisions while at the same time, not feeling like I was in it all alone by myself having to figure out everything by myself as she was there ready to help me wherever needed. Sandra has personality and she was her true self, it is very refreshing to have someone in a profession that is sales driven to have personality and bring their genuine selves forward rather than being the typical false generic robotic “sales professional”. Sandra, It was a delight meeting you and working with you. I had so much fun for such a situation that is typically stressful. I felt comfortable with the advices that I was provided with and I appreciate you going above and beyond with the different tactics with helping me along the way. I also appreciate your transparency. I appreciate you being you! This experience was so fast which made it bittersweet as I enjoyed every bit of it. I definitely will be recommending you and already looking forward to my next buy with you! Thanks again and May God continue to bless you💚
Friendly, knowledgeable and excellent service from Jordan Goodman at 4900 Dufferin St location. A pleasure to deal with.
We purchased a sectional during their Boxing week sale and Avery helped us. He was very professional, courteous, knowledgeable and not pushy at all. I would highly recommend him!
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