Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!

Excellent

The Chesterfield Shop

Based on 2557 reviews

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Navil Bajina

Zoe was great helping us find a sofa.

Response from the owner:Thank you for your 5-star review, it is really appreciated!
Zoe is an excellent Design Consultant and Sales Professional. She always goes the extra mile for her customers and she is extremely accommodating, knowledgeable and friendly.
Enjoy your new sofa!
Thank you for your patronage and taking the time to write in.
Best-
The Chesterfield Shop

The Kligmans

This is now the third time we’ve purchased from Chesterfield Shop. Marla was a great help as we got a sectional, a loveseat to match an existing couch and a sofabed. She took the time to understand our needs and acted as a designer as well, making recommendations on fabrics and colours. Always a seamless experience and we’ll be coming here again next time we need new furniture.

Response from the owner:Thank you for your 5-star review, it is really appreciated!
Marla is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and she is always extremely patient and helpful in every way.
Enjoy your beautiful new sectional, loveseat and sofa-bed- and thank you so much for being a third time repeat customer, you are valued and appreciated.
Thank you for your patronage and taking the time to write in!
Best-
The Chesterfield Shop

Alex Solunac

Response from the owner:Thanks for your patronage and taking the time to write in.
Best-
The Chesterfield Shop

Christi Niesing

Marty was so patient and helpful! Giving us space to make our decision, but there to answer any questions. Well be back.

Response from the owner:Thank you for your 5-star review, it is really appreciated!
Marty is an excellent Sales Professional and Design Consultant, he really gets to know his customers, and he listens and takes the time to understand exactly what you are looking for, with an easy, no-pressure demeanor, but always there to answer all of your questions.
Thank you for your patronage, and taking the time to write in.
Best-
The Chesterfield Shop

Denise Juneau

Jane welcomed us very warmly and helped us pick the perfect recliners for my husband and I. She is extremely professional in knowledge and customer service. Fantastic to deal with . Our only complaint was her manager he was quite pushy. Kept interrupting our sale because he wanted her to work faster. That’s not how one should conduct business considering it’s not pennies we were spending. Jane we can’t thank you enough for our experience with YOU!! FYI store was in New Market

Response from the owner:Thank you for your 5-star review, it is really appreciated!
Jane is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and always extremely patient and helpful in every way! We are sorry if you felt rushed, our extreme apologies.
Congratulations on finding the perfect recliners for you and your husband- enjoy them in comfort.
Thank you for your patronage and taking the time to write in.
Best-
The Chesterfield Shop

S. D.

We looked around a lot for new
Living room furniture …wanting to upgrade despite being in our early 70s…thinking there was no need to become like our grandparents who kept their stuff forever…(or to be fair maybe could not afford the luxury of changes). So - we eventually found Stephen at the Chesterfield Shop…delightful and productive experience that helped
Us decide among myriad options. …very good quality furniture at a good price without the hype of “cool” marketing or aggressive (or worse, blase) salesmanship…we highly recommend this place, and Stephen!

Response from the owner:Thanks for your 5-star review, it is really appreciated!
Stephan is a very knowledgeable and experienced Manager, Sales Professional and Design Consultant, and he always goes the extra mile to give you the best advice for your lifestyle, room space, decor and price-point. Stephan is great with colour, fabric, leather and design- always the most important thing - and great customer service- when selecting the best quality furniture.
I like your review and understand what you mean about the hype of "cool" marketing and aggressive - or worse, blasé salesmanship. For over 77 years, The Chesterfield Shop has been a family business that stands for great quality, fair pricing and the best and most knowledgeable and informed customer service that we can possibly offer, we have the best teams in the business. Thank you for noticing and commenting, it is most appreciated.
Thanks for your patronage and taking the time to write in!
Best-
The Chesterfield Shop

Beaches

My wife and I recently purchased a lovely Canadian made sofa at the Scarborough Kennedy Road location through design consultant Maryam Azarani. Could not have been happier with the time we spent with her. Very knowledgeable, very professional. She's a big step up on most sales reps in our opinion.

Thanks for the experience.

Response from the owner:Thank you for your 5-star review, it is really appreciated!
Maryam is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and always extremely patient, with exceptional knowledge of the entire process, from construction in manufacturing to the quality and colour of fabrications in leathers and fabrics. The Chesterfield Shop- hands down- has the best (and nicest!) Sales and Design Consultants in the city!
Thank you for your patronage and taking the time to write in!
Best-
The Chesterfield Shop

Benny Weinstock

Marla was incredibly professional and knowledgeable. We ended up purchasing a leather sectional and so far the service we received and the prices have been incredible. This is the second leather living room we have purchased here. Always happy!

Response from the owner:Thank you for your 5-star review, it is really appreciated!
Marla is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and she is always extremely patient and helpful in every way.
Enjoy your beautiful new leather sectional!
Thank you for your repeat patronage- so appreciated- and taking the time to write in!
Best-
The Chesterfield Shop

Tanya Zuchowicz

We went to The Chesterfield Shop looking for a sleeper sectional and had a great experience. Olga immediately assisted us right when we walked in, offered excellent recommendations, and was an absolute pleasure to talk to and work with. She answered all of our questions and was able to find us exactly what we were looking for. We would definitely recommend The Chesterfield Shop to anyone.

Response from the owner:Thanks for your 5-star review, it is really appreciated!
Olga is an excellent Certified Interior Decorator, Design Consultant and Sales Professional. She always goes the extra mile to ensure that her customers are happy and have chosen exactly what they have envisioned for their space. She is knowledgeable about leathers, fabrics, style and comfort, and her consultation is always tailored to your exact wish list. And making the experience both fun and enjoyable... is always Olga's goal!
Thank you for your patronage- and recommendation- and taking the time to write in.
Best -
The Chesterfield Shop