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Reviews

The Chesterfield Shop loves reviews!

We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate, Service Team, and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
The Chesterfield Shop has a fantastic selection of couches that will shine in any home. We are very happy with the three sofa, love seat & ottoman trio we selected. Dennis helped us every step of the way & was effortlessly helpful & very kind. Would recommend this store to everyone.
Amal was wonderful, showed us a handful of options. She was informative has a background in interior design and was able to answer ALL my questions. She also took her time to provide decor ideas for the space I’m looking at - bonus, as a well established business, there. Are. Options. And the quality seems to be superior than a number of furniture places we’ve been to in the area!
We had a wonderful experience working with Maryam at The Chesterfield Shop (Kennedy/Scarborough location). From the moment we walked in, she was knowledgeable, patient, and incredibly helpful. She took the time to walk us through the details of each sofa we considered and answered all of our questions thoroughly, which made the decision process much easier and stress-free.

Maryam’s professionalism, honesty, and attention to detail truly stood out. She made the entire shopping experience smooth and enjoyable, and we never felt rushed or pressured. It’s clear that she genuinely cares about her customers and takes pride in providing excellent service.

Thank you, Maryam, for your support and guidance—we truly appreciate it!
Sepideh was very helpful. She offered options we had not considered and decided we would purchase. She was not pushy but provided required information for us to make an informed decision regarding our furniture purchase. Thank you.
Zoe was great helping us find a sofa.
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Zoe is an excellent Design Consultant and Sales Professional. She always goes the extra mile for her customers and she is extremely accommodating, knowledgeable and friendly.
Enjoy your new sofa!
Thank you for your patronage and taking the time to write in.
Best-
The Chesterfield Shop
This is now the third time we’ve purchased from Chesterfield Shop. Marla was a great help as we got a sectional, a loveseat to match an existing couch and a sofabed. She took the time to understand our needs and acted as a designer as well, making recommendations on fabrics and colours. Always a seamless experience and we’ll be coming here again next time we need new furniture.
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Marla is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and she is always extremely patient and helpful in every way.
Enjoy your beautiful new sectional, loveseat and sofa-bed- and thank you so much for being a third time repeat customer, you are valued and appreciated.
Thank you for your patronage and taking the time to write in!
Best-
The Chesterfield Shop
Response from the owner:Thanks for your patronage and taking the time to write in.
Best-
The Chesterfield Shop
Marty was so patient and helpful! Giving us space to make our decision, but there to answer any questions. Well be back.
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Marty is an excellent Sales Professional and Design Consultant, he really gets to know his customers, and he listens and takes the time to understand exactly what you are looking for, with an easy, no-pressure demeanor, but always there to answer all of your questions.
Thank you for your patronage, and taking the time to write in.
Best-
The Chesterfield Shop
Jane welcomed us very warmly and helped us pick the perfect recliners for my husband and I. She is extremely professional in knowledge and customer service. Fantastic to deal with . Our only complaint was her manager he was quite pushy. Kept interrupting our sale because he wanted her to work faster. That’s not how one should conduct business considering it’s not pennies we were spending. Jane we can’t thank you enough for our experience with YOU!! FYI store was in New Market
Response from the owner:Thank you for your 5-star review, it is really appreciated!
Jane is a 5-star Design Consultant and Sales Professional, she always goes the extra mile for her customers, she is excellent with fabrics, leathers, style and design, and always extremely patient and helpful in every way! We are sorry if you felt rushed, our extreme apologies.
Congratulations on finding the perfect recliners for you and your husband- enjoy them in comfort.
Thank you for your patronage and taking the time to write in.
Best-
The Chesterfield Shop
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