Binal was a great sales and customer service rep - really responsive and patient to help us find the couch we wanted for the best deal in our price range. Delivery was also solid - it makes a difference that they are Chesterfield employees and not outsourced so the delivery guys helped us break down a chesterfield couch we had to move out later that day as well as were extremely organized and friendly moving our new couch in. I would highly recommend buying a couch from Chesterfield.

Dennis Thomson at The Chesterfield Shop was very professional and patient with us. He is an experienced salesperson who takes pleasure in helping customers.
Nick and Nora

Excellent! Very happy with my purchase, service and professionalism of the sales staff. Ab was very helpful and informa and overall made the purchase very easy.

What a great selection of Canadian Made products. Friendly service in a very comfortable setting. You can enjoy the product through the whole service process.
Our recliner sofa specialist, Olga, knew her products.
So much better to buy the better designed Canadian product than the Lazy alternative.

Excellent service thank you!

Amal is absolutely amazing! I’m a very picky and smart shopper and Amal was very patient, kind, courteous, answered all my questions and never once got a feeling from her that she was bothered at all. She goes above and beyond for her customers. She makes shopping for furniture enjoyable with her calm and positive demeanour. She’s an added treasure to the Chesterfield Shop. I’ve referred her and the Chesterfield shop to my friends and coworkers who have bought from her and completely agree with me about her and about the quality that the Chesterfield Shop sells. Highly recommended. Thank you sooo much Amal!

We were looking for a palliserwall hugging recliner. Marla helped us with our purchase that we finally made which was from decor- rest, a single recliner and a three seater recliner in retro colours. It was totally an unexpected purchase on my part to what i had envisioned i would buy! But Marla went out of her way to guide us, help us, and connect the motors on the floor models, so we could check out the sofa and chair to our satisfaction. She sat with us, answered all our questions, and was really good at her job. They are lucky to have her! I'm hoping I'll be lucky to have my sofas too!!

Vanessa was very helpful and very well aware on the leather and their manufacturing process. She helped us narrow down a Luna sofa!

Wonderful service. Visited your store in Newmarket, ON. Ryan Foster took a lot of time with me and my son, making sure we were getting exactly what we wanted, yet not submitting us to a hard-sell experience. We dropped in on a whim; glad we did. Looking forward to receiving my glider recliner and chair!