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Reviews

The Chesterfield Shop loves reviews!


We'd love to know about your shopping experience! Let us know how we did.

Feel free to give a shout-out to your Sales Associate and our Delivery Team and we’ll always pass it on. Post a picture of your finished room on Google Reviews, it’s always gratifying for us to see the finished results.

And we know that we can always make improvements – please tell us how.

Your comfort is our comfort!
The Chesterfield Shop
Excellent
4.8
Based on 1611 reviews
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Thanks Vanessa, for your help and advice.Innovative thinking gave us a great sofa ottoman combo!
Vanessa was very pleasant and helpful. She provided useful ideas and information that helped me choose a sofabed for my small apartment.
Marty was a great help & very kind!
Great experience at the Scarborough location. Our initial order was handled by Natasha who did an exceptional job helping us. Maryam assisted us when we decided to add a chair to our initial order. She also provided friendly, professional service.Our furniture was delivered on time and the delivery guys were friendly and efficient. Our room layout coupled with the size of the furniture required both arms to be removed from the chesterfield to fit through our door(s). I was impressed that the guys were already aware of this...presumably informed by Natasha and/or Maryam.The furniture is of high quality and looks great in our room. The exceptional service is what sets The Chesterfield Shop apart. We will definitely recommend friends and family.Audrey and Brian
Response from the owner: Thank you for your 5-star review, it is really appreciated! Maryam is a very patient, kind and honest Sales Professional, she always has your best interests at heart and works very hard to find you the perfect seating to fulfill your vision of exactly how you want your room to look and feel, and she always succeeds. Thank you for your patronage and taking the time to write in.Best-The Chesterfield Shop
Darya, was the Design Consultant that helped me with my purchase. She showed me around, asked specific questions and took me to sofas she thought fitted my needs, she knew where every piece was. Once I picked the sofa, she offered her opinion on leathers and colour choices. She was great, start to finish, thank you. This was not my first time at The Chesterfield Shop and it won’t be my last.
Great experience at the Yonge/Eglinton location. Got a new sectional was Vanessa was super helpful. Helped us pick the right fabric for our lifestyle and what we were looking for. Also great that we could specify the exact delivery date to align with our move-in date. Thanks Chesterfield Shop!
Karen was an absolute delight! She heard what we needed and was super accommodating!Cant wait to get our couch in
Response from the owner: Thanks for your 5-star review, it is really appreciated!Karen is an outstanding and knowledgeable Sales Associate, she always goes the extra mile to ensure that her customers choose the exact seating that they came in for, and she is terrific with colour, design, room settings and decor.Thank you for your patronage and taking the time to write in.Best-The Chesterfield Shop
Thank you Natasha for your help. A pleasure doing business with you and the Chesterfield Shop.
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